Before resorting to drastic measures, you should read on below and try out the fixes we’ve mentioned along with the probable causes for this issue.
Reasons for Disconnection
There are a plethora of reasons for why your PS4 controller keeps disconnecting from the console. Usually, this problem occurs when you’re playing wirelessly via Bluetooth. At any rate, here’s a list of the most common and probable causes for why this happens:
Solutions for PS4 Controller Keeps Disconnecting
While the list of probable causes might seem overwhelming, the solutions we’re providing are guaranteed to fix this issue. Most of these are quick and usually take up hardly 5 minutes of your time. Anyways, here are the solutions:
1. Check to see whether the battery is running low
Potential fix for: Reason 2 If you’re playing wirelessly and your lightbar is flashing red, it’s indicating a low battery. Charge your controller for up to 2 hours to achieve a full charge and to have a better gameplay experience. Or you can just play wired by connecting it to your PS4 with a USB cable and not have to worry about the battery. Read More: 8 Guaranteed Fixes for Red Light on DualShock PS4 Controller
2. Restart your PS4
Potential fix for: Reason 1 & 9 Sometimes, your PS4 may be glitching and causing issues with the controller. Simply restart your PS4 and check whether the issue has resolved or not. To restart your PS4, follow these steps:
3. Switch to wired mode
Potential fix for: Reason 2, 3, 5 If you’re playing wirelessly, wireless interference from other devices such as phones, laptops or any other devices with Bluetooth or even radio signals can cause connectivity issues, leading to frequent disconnection. Simply connect your controller to the PS4 with the help of a USB cable to see if the problem persists. If it does then we can be sure it’s not the wireless interference, otherwise it’s time to reposition!
4. Try connecting an Ethernet cable to your PS4
Potential fix for: Reason 5 Several users have reported that they experienced the controller’s frequent disconnections when they were playing on Wi-Fi. The large number of wireless signals being transmitted interfered with the controller’s Bluetooth connection. Therefore, an Ethernet cable is recommended; both for a more stable and better experience, and to eliminate this issue. Read More: The Best Ethernet Cable For Gaming
5. Updating your firmware
Potential fix for: Reason 1 & 6 Outdated firmware can lead to a handful of issues. To achieve maintain an optimal experience, one should always be up-to-date with the latest firmware. Additionally, if a firmware update has not been installed properly, this invites more problems. Make sure that your update installs properly and that it’s the latest version. To update your firmware, follow these steps:
6. Resetting your controller
Potential fix for: Reasons 1,6 Since the DualShock 4 controller has its own firmware, it’s possible that a bug present within the firmware is causing this issue. Therefore, follow the steps below to reset your controller’s firmware:
7. Cleaning out your PS4
Potential fix for: Reason 9 Many users have noted that they faced the disconnection issue when the PS4 was overheating due to running taxing games like The Last of Us Part II, Red Dead Redemption 2, etc. To combat this, they opened up their PS4 and cleaned out the dust from its vents and nearly everywhere they could find. We recommend using compressed air to do this as it’s safe and efficient. Most of the time, it’s your PS4’s main fan that gets clogged up with dust and debris over time. It can also get noticeably louder in this condition. We have a detailed guide on what to do with a loud PS4 fan that should help you out with cleaning it. There are lots of great guides on YouTube for cleaning your PS4, just make sure to search for the model you have—Fat PS4, PS4 Slim, or PS4 Pro.
8. Replacing the faulty USB cable
Potential fix for: Reason 7 In case the issue persists when playing in wired mode, check whether the USB cable you’re using is damaged or not. A damaged USB cable provides an instable connection to the console and may be what’s causing the issue. If your cable looks anything like the image above, replace it instantly!
9. Replacing the controller’s dead battery
Potential fix for: Reasons 2 & 3
10. Replacing the PS4’s dead/defective Bluetooth antenna
Potential fix for: Reasons 8 It is possible that over time, or when you were cleaning out the PS4, you damaged the PS4’s Bluetooth antenna. This can cause issues with Bluetooth connectivity and lead to frequent disconnections. although you can play on wired mode to ignore this issue, it is imperative that your PS4 have Bluetooth functionality.
Conclusion
These fixes are guaranteed to work, unless, your controller has reached the end of its life. In that unfortunate case, you’ll definitely need to get a replacement. But you should consider upgrading to a PS5 as most first-party game releases are geared towards the newer generation of consoles. It is only a matter of time before the PS4 becomes obsolete.
