The most common reason for this problem is a recent iOS update that causes issues with CarPlay compatibility, which has happened after iOS 17 and iOS 18 updates. Other possible reasons include using a damaged or low-quality USB cable, having old software (firmware) on your car’s display, or experiencing Bluetooth interference. Sometimes, using a VPN, changing your iPhone’s name, or having old CarPlay connections saved on your car’s system can also stop CarPlay from working correctly. If your Apple CarPlay isn’t working, you can take several troubleshooting steps to resolve the issue.
1. Make Sure CarPlay is Enabled on your iPhone
To resolve issues with Apple CarPlay not working, you first need to ensure that CarPlay is enabled on your iPhone. Sometimes, CarPlay might get turned off accidentally or due to software updates. Enabling CarPlay involves a few simple steps, and ensuring it isn’t restricted in your Screen Time settings can be crucial.
1.1. Ensure that CarPlay isn’t restricted in Screen Time settings
Your Screen Time settings might restrict Apple CarPlay from running properly or even getting started.
2. Enable CarPlay when your phone is locked
For a flawless CarPlay experience, you must enable CarPlay to function even when your iPhone is locked. If this setting is disabled, CarPlay might disconnect or fail to operate correctly once the phone’s screen turns off. Enabling CarPlay while your phone is locked ensures you can use CarPlay without interruptions, even when your phone screen turns off.
3. Ensure Siri is enabled
Siri plays a crucial role in the functionality of Apple CarPlay, allowing you to control various features using voice commands. If Siri is not enabled, CarPlay may not work as expected.
Listen for “Hey Siri”Press Side Button for Siri (on iPhones with Face ID)Press Home for Siri (on iPhones with a Home button)Allow Siri When LockedTurn on the options
4. Restart your iPhone and Car
Sometimes, the simplest solutions can resolve complex issues. Restarting your iPhone and car can clear any temporary glitches or corrupted data that might prevent CarPlay from working properly. To restart your car, turn off the engine, wait for a few seconds, and turn the engine back on.
4.1. For iPhone X and Later:
4.2. For iPhone 8 and Earlier:
5. Double-Check your USB Cable
If you are using a wired connection for Apple CarPlay, it is essential to ensure that your USB cable is in good condition and is Apple-certified. An undamaged, Apple-certified USB cable ensures a stable and reliable connection between your iPhone and your car’s infotainment system. Non-certified or damaged cables may not support CarPlay, leading to connectivity issues or complete failure of the feature. Inspect your USB cable for any signs of wear or damage. If the cable is damaged, replace it with a new Apple-certified one.
6. Reconnect CarPlay
If your CarPlay connection has become corrupted or is not working correctly, you may need to forget and reconnect your car in the CarPlay settings. This process involves removing the existing connection and setting it up from scratch. Once you do this, you must add and reset the CarPlay connection from scratch. Here’s how to do it:
6.1. For Wired Connection:
6.2. For Wireless Connection:
Follow the on-screen instructions to complete the setup.
7. Check For the Latest Updates
Keeping your iPhone and car’s firmware updated is crucial for ensuring the smooth functionality of Apple CarPlay. Updates often include bug fixes, performance improvements, and new features that enhance the overall experience.
7.1. Updating your Car’s Firmware
Check your car’s manual or the manufacturer’s website for instructions on updating the firmware. Some updates may require a visit to the dealership, where professionals can update the car’s system. If available, download the firmware update from the manufacturer’s website and follow the installation instructions.
