Other reasons can be the camera service crashing, the app not having camera permission, or issues when waking up the Chromebook from sleep. Now that we’ve gone over the possible causes, here’s a list of solutions that other Chromebook users have successfully used to get their cameras working again:
4. Restart Chromebook
One of the most common reasons for this camera issue is a temporary glitch in the way ChromeOS handles permissions. If your camera works in some places but not when using a camera app, simply restart your Chromebook and try again after it boots up.
2. Update ChromeOS to the latest version
Google addressed this bug with ChromeOS version 87.0.4280.142. If you continue having camera problems (this has been especially common on ASUS c300 and other ASUS Chromebooks), your first step should be to install the latest available update for ChromeOS. Many users have confirmed their issues were fixed after updating ChromeOS.
3. Refresh the Chromebook
In some cases, this issue may be due to corrupted information held in your device’s memory. Doing a system refresh (also known as a hard reset) will clear and re-establish the communication between your system software and hardware. Many users have reported that this process fixes most camera issues caused by firmware glitches. Note: This process will not remove any of your local files or personal settings stored on your Chromebook.
