The most common cause is a problem with Battle.net’s login servers or a temporary outage in your area, though internet provider routing problems and bad app updates can also cause it.
1. Go Offline and then Switch to Online Mode in Battle.net
A temporary launcher glitch can cause login errors. Switching to Offline mode and then back to Online often clears it. Before you proceed, make sure there’s no Blizzard server outage.
2. Change Region in the Battle.net App
A Blizzard regional server may be having issues. Selecting a different region in the Battle.net app can help you log in.
3. Relaunch the Battle.net App
A temporary glitch in Windows or the Battle.net app can cause login problems. Relaunching the app often helps.
4. Log in to the Battle.net Website
The issue could be related to your account on Blizzard’s end (for example, you didn’t accept an updated EULA or your profile is incomplete). Logging in to the Battle.net website can resolve this for the client.
5. Perform a Cold Restart of the System and Router
A temporary communication glitch between your PC, router, or Blizzard’s servers can cause login issues. A cold restart often fixes this.
6. Flush the DNS Cache of the System
Apps use your system’s DNS cache to resolve website addresses. If this cache is corrupted, the Battle.net app may fail to reach Blizzard’s servers and show login errors. Flushing the DNS cache may help.
7. Try Another Network or Use a VPN
If Blizzard is blocking traffic from a specific ISP (for example, during a DDoS) or your ISP is restricting access to Blizzard, switching networks or using a VPN can help.
8. Disable or Uninstall Antivirus Product of the System
You may be unable to log in to the Battle.net app if your security software blocks the launcher’s access to Blizzard’s servers. Disabling or uninstalling your security app may help. Kaspersky Antivirus has been reported to cause login issues.
8.1. Disable or Uninstall the 3rd Party Security Application
8.2. Restore the Windows Defender Firewall to the Defaults
If the issue persists even after removing 3rd party security software, restoring Windows Defender Firewall to defaults may help.
9. Reinstall the Battle.net Client
If the Battle.net installation is corrupted, reinstalling the client can fix the login issue.

















