This guide will show you the steps to recover your shared files when they disappear from OneDrive.
Workaround: Search for files on OneDrive Live
Before you make any changes to your OneDrive settings or follow any other method, you must check your files on the Official OneDrive live. Sometimes when OneDrive fails to sync your files on your Desktop, they are stills saved as a backup on OneDrive Live. Below we have given the steps for finding the missing OneDrive files on OneDrive live.
1. Start the Backup Manually
Every now and then, OneDrive will remove your Desktop from its backup which causes certain files from the OneDrive folder to be missing. You can manually start the backup of your Desktop folder to prevent this from, happening. Below are the instructions to start the backup of your Desktop folder manually.
2. Check the OneDrive Recycle Bin
When facing problems with OneDrive regarding your missing files, you must check your OneDrive Recycle Bin in case those files got deleted from your OneDrive folder by mistake. However, OneDrive files move directly to the OneDrivr Recycle Bin before they can get completely deleted. Therefore, you must restore them from the recycle bin with the steps below:
3. Check your personal Vault to find the files
Personal Vault in a special protected folder in OneDrive that can only be accessed via a two-step identification verification. When your files cannot be searched in the search bar, then they would be in the personal vault as the Personal Vault does not show the names of your files in your search results. Therefore, with the instructions listed below, you must check your Personal Vault to find your missing OneDrive files:
4. Re-Sync with OneDrive
One of the problems with OneDrive is that it occasionally un-syncs your account and as a result, your files are found missing in the folders. Therefore, you must Re-Sync your OneDrive to start the file-sharing process again.
5. Set the DisableFileSyncNGSC key value to 0
DisableFileSyncNGSC is the key in the Registry Editor that is associated with the OneDrive synchronization. When the Registry key is set to 1, it prevents OneDrive from running. OneDrive will fail to sync your files when it doesn’t have the authority to run. Therefore, you must change the key value to 0 to run OneDrive. You can do that with the instructions below:
6. Add the OneDrive folder in the Indexed locations
An index is a default feature in Windows that provides faster search results. When your OneDrive folders get removed from Indexing, it faces this issue and the majority of your content does not appear in the folder. Therefore, to prevent this from happening, you must add the OneDrive folder to the Indexed Locations. You can do that with the steps listed below:
7. Reset the ODB Client
When your ODB Client starts facing corruption, it interferes with how OneDrive works and causes such issues to occur. Therefore, resetting it will stabilize the client. You can rest the ODB client with the steps below:
8. Reinstall OneDrive
If none of the methods worked for you, then as a last resort you should start fresh by reinstalling OneDrive on your system. However, before you do uninstall it, you must terminate all the processes that are currently running as well. Below is how you can do that:
