The most common reason is trying to use licensed music with a business or professional account, since these accounts often have fewer music options than personal ones. Other reasons can include copyright rules in your country, app cache issues, or temporary problems with Instagram’s servers. Read on to learn about the different reasons behind this problem and discover easy solutions. Let’s get started!
1. Check Your Internet
Start with the basics—make sure your internet connection is strong enough to play Reels and their audio. 2. Disable and re-enable Airplane mode on your device. 3. Switch your connection from Wi-Fi to Mobile Data or vice versa to see if that helps.
2. Wait It Out & Update the App
If the audio issue is on Instagram’s side, the only thing you can do is wait for their support team to fix it. Some errors resolve themselves within 24 hours. Instagram may also release official fixes through app updates. Keep your Instagram app up to date to get the latest bug fixes and features. For Android users, follow these steps:
3. Log Out From All Devices
If your account is logged in on multiple devices, it can sometimes cause conflicts. Logging out from all devices may solve the issue. Instagram now allows you to log out everywhere using just one device.
4. Switch to Creator Account (if applicable)
Business accounts usually have a limited music library due to copyright restrictions. If you want to keep your analytics but have a wider choice of music, consider switching to a creator account instead. Note: Switching to a personal account will reset your insights and analytics. If you use an iPhone, follow these steps:
5. Use the Save Audio Feature
If you are having trouble with Instagram’s music library, you can try saving audio from other users’ Reels. That way, you can access this audio from your saved tab instead of searching the music library, which is especially handy if your account is limited.
6. Use the InShot App
If saving audio did not work, here’s another workaround. You can screen record the audio from a Reel, then use a video editor like InShot to extract and add it to your own content.
7. Change Region or Use VPN
If Instagram music isn’t available in your country, you can use a VPN app to change your virtual location. This can unlock Instagram music for you. Simply enable your VPN from your device’s settings or app. Note: Changing your region can lead to other device issues, so use this method cautiously.
8. Clear App Cache
If your audio was working before and suddenly stopped, it could be due to a full storage or a corrupted Instagram cache. Clearing the app cache often helps. This will clear the app data and log you out of your account.
9. Reinstall the App
On iPhone, the only way to clear Instagram’s cache is by uninstalling and reinstalling the app. Android users should also try this option if clearing the cache didn’t work.
10. Report the Issue
If you’ve tried everything and still can’t access music, your last step is to contact Instagram support. You can report the problem directly from your profile through the Help Center.
