The main cause of this issue is a network problem. This can be caused by the MAC address if you have changed it from automatic in the past. Another reason could be the inability of the internet to connect due to incorrect IPv4 settings. Additionally, you should check your router, as its current settings could be problematic. Here is a list of methods that will help you resolve this Xbox issue:
1. Clear your alternative MAC address.
This issue may be caused by the alternative MAC address that you set in the past. This is a router/modem-related issue affecting your network connection. The MAC address you set might have become problematic, making your Xbox unable to connect to the DHCP server. In this case, you should be able to resolve this issue by clearing the Alternative MAC address from your Xbox settings. Here is a guide that will show you how to do it:
2. Set the IPv4 settings on your Xbox.
Another cause could be that the internet connection is unable to connect to the DHCP server. This can happen because the IPv4 settings on your Xbox connection are not the same as those for your network connection. First, you need to find the correct IP and IPv4 addresses for your network connection. After that, go back to your Xbox console and change both the IP and DNS settings to the correct ones. Here are the steps on how to do this:
3. Restart or reset your router.
This Xbox issue could also be caused by your own router or modem. This could occur because your router/modem is unable to connect to the DHCP server due to a problem that is currently affecting it. You should be able to fix this issue by performing a simple network restart. This process won’t affect your network connections or the network credentials. All you need to do is press the ON/OFF buttons on your router and leave it turned off for about 20 seconds. In case your router does not have this button, you can simply restart it by removing the power cable to force a refresh. After a few seconds have passed, turn it on again to see if the problem has been fixed. If you have done it and the error still appears, the next thing you should do is reset the router/modem. This process will reset all the custom login credentials that you have set in the past, reverting them back to the default values. Note: Most router manufacturers use ‘admin‘ as both the username and password. To reset the router, you will need a needle or a toothpick to be able to press the button. Use the tool to press the Reset button, and hold it down for about 10 seconds. You should see that all the LEDs will flash simultaneously, indicating that the reset process has been completed. All that is left to do is to configure your router again. Once you manage to get it to work, connect your Xbox to it and see if the ‘Can’t Connect to DHCP Server’ issue has been finally resolved.
