Instagram allows its users to temporarily disable their profile so that they are taken off the platform for however many days or weeks they’d like. This allows them to stay away from social media, clear their mind, take a break, feel safer, etc. But the account may also be disabled by Instagram if the user violates community guidelines. For both these cases, you are required to wait until the user account gets back up. At times, you may even have to wait for a few more hours after the account gets reactivated. It’s best to contact the person elsewhere to determine the exact reason. However, the Disabled accounts cannot be contacted Instagram messages can also pop up due to an unknown glitch within your account or application. Here’s what you can do when you receive the message.
1. Update your Instagram app
This error can occur even if the person’s account is not disabled. It is likely a bug in Instagram, so make sure you have the latest version of the app to avoid this issue. For an Apple device, follow these steps: On the other hand, if you own an Android, here’s what you must do instead:
2. Wait It Out
In case the message was not due to a glitch but the fact that the user account has been in fact, disabled, there’s really not much you can do. If the user has disabled their account, you should contact them on another platform or through other means to find out when you can send them a message again on Instagram. However, if Instagram has disabled their account due to breaching policy, they will most likely be back on the platform after around 24-48 hours. This is also the recommended time you should wait if the user has reactivated their account and is still unable to receive messages due to a glitch.
3. Restrict and Un-restrict Their Account
Restricting and unrestricting is another method to make the Disabled accounts cannot be contacted Instagram message disappear. Basically, when you restrict a user, it limits their interaction with you on the platform, and their entire conversation is moved to your Message requests. You can un-restrict the user afterward to bring the chat back to your DMs.
4. Block and Unblock the Instagram Profile
Another quick way to resolve glitches within the application or Instagram account is to block the user you’re unable to contact and then unblock them after a while. Note: Blocking a user will remove their likes and comments from your posts and unblocking them later will not restore them whatsoever. Follow the steps below to do so: To unblock a profile on Instagram, follow the steps below:
5. Re-Add Them As Friends
If you don’t want to block the user since it permanently deletes all the likes and comments of them from your profile, here’s what you can do instead. Simply remove them from your following/followers list, and re-add them. Then try to contact them and see if the message has disappeared. Follow the steps below to do so:
6. Delete Chat With the Instagram Profile
If the issue lies within this specific DM or the cache file of your conversation with the user, then this method will surely resolve the issue. All you need to do is clear conversation with that specific user and create a new chat to restart conversation with them on the platform. Note: Deleting a conversation will also delete all the media you shared with the user with no alternate way to restore it later on. So, it’s best to save the important media before proceeding with the instructions below. Here’s how to do it: Try contacting them afterward to see if the issue is resolved.
