To assist you in resolving this error, we have prepared a comprehensive guide that lists all potential causes of the issues and provides their respective solutions in detail.
1. Check Server Status
If the server is operational, proceed to the next step. If not, the issue resides on the server end, and apart from waiting, there are limited to no options available.
2. Force Restart the application
Restarting the application can resolve the error message ‘If you are having trouble loading the marketplace, force restart’ as the error itself suggests the user restart. Here’s a guide on how to restart the application on different devices.
2.1 iOS
To restart Roblox on an iOS device, follow these steps:
2.2 Android
To restart Roblox on an Android device, Follow these straightforward steps: By following these steps, you will successfully restart the app on your Android device. This process can help resolve certain issues or refresh the app’s state.
2.3 Windows
To Restart Roblox on a Windows Device, follow these steps:
3. Clear app data and cache of the application
As mentioned before, this error can also occur if Roblox’s app cache is corrupted. In that case, clearing the app cache will fix the issue.
3.1 Android
Follow these straightforward steps to clear the app data and cache of the Roblox : Once you’re done, try launching the application. It will be in factory state and hopefully won’t have the same error as before.
3.2 Windows
To clear the app data and cache of Roblox on Windows, you can follow these steps: By following these steps, you will clear the app data and cache of Roblox on your Windows computer. This can help resolve any performance issues or glitches you may have been experiencing.
4. Reinstall the game









