This error prevents you from signing into the Riot Client and playing the game. The primary causes of this error are often internet configuration issues, misconfigured DNS settings, and sometimes server-side problems on Riot’s end. Additionally, background applications like VPNs or firewalls could interfere with the connection, contributing to this error.
1. Restart Riot Client
This issue might be due to temporary problems with the Riot Client. Restarting the Riot Client can resolve these bugs and refresh its internal configurations.
2. Restart Your Router
If the internet speed is slow or your connection is unstable, it can cause issues when signing into Riot Client. Check your internet speed at Fast or Speedtest.
Ensure that no other devices on your network are consuming a large amount of bandwidth, which could also cause a slowdown. If the speed is slow, consider restarting your router.
3. Disable VPN
A VPN connection can result in an unstable internet connection, causing errors when signing into the Riot Client. Additionally, VPNs can sometimes interfere with server routing and authentication processes, preventing successful logins. Temporarily disabling your VPN could help you diagnose if it’s the root cause of the issue.
4. Update DNS Settings
Misconfigured DNS settings can cause connectivity issues. Changing the DNS settings and using a different provider might help resolve your issue. Public DNS servers such as Google’s (8.8.8.8, 8.8.4.4) or Cloudflare’s (1.1.1.1, 1.0.0.1) are reliable and can provide better performance and security. Updating these settings can often bypass regional ISP issues or DNS server outages, ensuring a more stable connection.
5. Disable IPv6
Disabling IPv6 can sometimes resolve connectivity issues with Riot Client, as some older routers and ISPs may not fully support it. IPv6 can occasionally interfere with network configurations, leading to errors when connecting to online services. If you’ve tried the previous steps and still encounter issues, disabling IPv6 might help stabilize your connection.
