This, without a doubt, is an issue that needs to be addressed as soon as possible. Generally, the issue occurs when your router is too far away, there’s a glitch in the Ring app itself, or you’re using an incompatible network connection band. There are a total of 10 fixes which include disabling the VPN, fully charging the Ring doorbell, rebooting the router, resetting the doorbell, and more. In the next section, we’ll look at how these methods can help you get your Ring doorbell connected to your network again. Afterward, I’ll list down the step-by-step guide for each fix.
How Do I Fix a Ring Doorbell that Won’t Connect to WiFi
1. Connect to Ring Setup Access Point
2. Disable VPN on Your Phone
3. Uninstall Android Apps that Conflict with the Ring App
The following apps interfere with the Ring app and you should uninstall them if you don’t use them often:
4. Reinstall the Ring App
5. Fully Charge the Ring Doorbell
Firstly, check the battery level of your Ring doorbell as follows:
Now to charge 1st and 2nd Generation Ring Video Doorbells, follow the steps below:
Here’s how to charge Ring Video Doorbell 2, 3, 3+, 4, and Battery Doorbell Plus:
6. Use a 2.4 GHz Network Band if the Ring Doorbell is Incompatible with 5 GHz
If you have a 5 GHz compatible doorbell but it’s still not connecting to the network, then again, shift to 2.4 GHz and connect the bell. Once done, shift back to 5 GHz again.
7. Reboot Your Router or Modem
8. Reset your Doorbell
The resetting procedure varies with the doorbell’s model as follows:
For 1st & 2nd Generation Ring Video Doorbells
Press the orange button on the doorbell’s back.
For Ring Video Doorbells 2, 3, 3+, and 4
Press the small black button under the faceplate on the front.
For Ring Video Doorbell Plus and Wired
Press the small black button having an orange dot located under the faceplate.
For Ring Video Doorbell Pro and Pro 2
Press the small black button on the doorbell’s right side. Wait 30-60 seconds until the light goes off.
For Ring Video Doorbell Elite
Press the small black button on the doorbell’s front. Each of these methods has worked for many different users and they should work at your end as well. But if your Ring doorbell is still unable to join a network, then I suggest contacting Ring Support as there can be a hardware failure or something else. They will suggest some steps or replace your doorbell with a working one.
