In this guide, we will walk you through tested solutions to resolve the problem. Quick Fixes:
Ensure you are connected to a reliable Wi-Fi or Ethernet network.If you’re using a VPN or Proxy, disable it temporarily as it might hinder your connection to Microsoft servers.
Method 1: Run the Microsoft Store Troubleshooter
This tool is designed to automatically detect and fix common problems related to Windows Store apps. When you run it, Windows scans for issues such as corrupted app files or misconfigured settings that may prevent the Store from functioning correctly.
Method 2: Clear the Microsoft Store Cache
The Microsoft Store relies on cached data to speed up operations and improve user experience. However, if this cache becomes corrupted, it can lead to sign-in issues. Wsreset.exe command, clears out any potentially corrupted files and allows the Store to rebuild its cache fresh, which can eliminate errors related to outdated or damaged cached information.
Method 3: Re-register the Microsoft Store
If the Store is not functioning properly, re-registering it can help restore its functionality. This process ensures that all components of the Store are correctly registered with Windows, which can resolve issues originating from missing or corrupted app files.
Method 4: Update Windows
Keeping your operating system up-to-date ensures that you have all necessary fixes and improvements. Updating Windows can resolve bugs that might be affecting your ability to sign in, as each update often includes important security patches and feature enhancements.
Method 5: Disable Local Group Policy Settings (if applicable)
For users on Windows 10/11 Pro or Enterprise editions, local group policies may restrict certain functionalities related to Microsoft accounts. By adjusting these policies, specifically disabling any restrictions on Microsoft account logins, you can eliminate barriers that prevent successful sign-ins. This ensures that your system adheres to standard login procedures without unnecessary restrictions imposed by local configurations. Adjusting this setting can allow your system to accept logins from Microsoft accounts if they were previously blocked by policy settings.
Method 6: Create a New User Account
If your current user account has corrupted settings, creating a new user account can help. Creating a new user account helps determine if the issue is specific to your current profile. Sometimes, user account settings can become corrupted or misconfigured, leading to various problems, including sign-in issues with the Microsoft Store. By creating a new local account, you start fresh with default settings and permissions, which can bypass any problematic configurations in your original account and allow you access to the Store.
