A Netflix Household includes all devices connected to the internet at a specific location (typically your home) where Netflix is regularly used. Any device using your account on the same network as your household’s primary TV is automatically recognized as part of your Netflix Household. The most common causes of this error include: using a different Wi-Fi network, streaming on mobile data, another person accessing your account, VPN or proxy usage, or an improperly configured Netflix Household. Now that you know what triggers the error, let’s explore the solutions.

1. Turn On Airplane Mode (For Mobile Devices)

You can temporarily bypass this error on mobile devices by enabling Airplane Mode before opening Netflix. This works because Netflix uses IP addresses to verify household locations, and Airplane Mode interrupts this check. When you reopen the app in Airplane Mode (offline), it clears the cached location data and provides a fresh session, allowing temporary access to your account.

2. Use a Phone/Tablet with HDMI Connection

If the error only appears on your TV but not on your phone or tablet, you can bypass it by streaming through your mobile device connected directly to the TV via a USB-C to HDMI cable. In this case, Netflix recognizes your mobile device as the active player, avoiding the household restriction. Note: Your mobile device will not charge while connected. Ensure it has enough battery before starting.

3. Search for the TV Show/Movie Specifically (PC and Mobile)

Another workaround is to search for the specific TV show or movie in your browser instead of directly opening the Netflix app. This helps bypass the stricter verification process enforced by the app. Searching for a title along with the word “Netflix” (for example, “Stranger Things Netflix”) generates a direct content link. When you click this link, Netflix often prioritizes loading the requested content over verifying your household. If none of these methods work, you may need to update your Netflix Household settings and add the new device or profile as part of your household.

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