The problem often happens when the Cryptographic Services are turned off, but it can also be caused by broken system files, User Account Control not working, or incorrect Group Policy settings. In this article, we will discuss different ways to solve this error.
1. Use the SFC Scan
The System File Checker (SFC) tool is a built-in Windows utility that scans and repairs corrupted or missing system files. While it is sometimes underestimated, it is especially effective for resolving errors related to system files required by the Windows troubleshooter. Running an SFC scan can restore necessary files that may be preventing the troubleshooter from functioning correctly. Follow the detailed guide below if you need step-by-step instructions: For a comprehensive walkthrough, visit our guide: How to: Run SFC Scan in Windows 10.
2. Ensure the Default Temp Folder Path is Correct
Some users, following advice from various troubleshooting sources, may have changed the default location of the Temp folder. Windows relies on this folder to store temporary files essential for running services, including troubleshooting tools. If the Temp folder path has been altered, restoring it to its original location can resolve the error.
3. Restart the Cryptographic Service
A common cause of this error is a malfunctioning Cryptographic Service, which may have stopped due to a program or a system error. This service is essential for many Windows operations, including troubleshooting.
If you encounter the error: “Windows could not start the Cryptographic Service on Local Computer. Error 1079: The account specified for this service differs from the account specified for other services running in the same process.” Follow these steps to resolve the account issue:
4. Perform a System Restore
In certain cases, the same issue preventing the troubleshooter from starting may affect other critical services like Windows Update, SFC, or DISM. Since these features have shared dependencies, performing a System Restore is often the quickest and most reliable way to address deeper system problems. System Restore returns your computer to a previous state before the error began occurring. Select a restore point created before you noticed the error to maximize success.
With System Restore active, let’s revert your PC to a state before the “A problem is preventing the troubleshooter from starting” error. Always back up any documents or applications created or installed since that restore point.
Note: If System Restore does not start normally or you encounter an error, you can access it from the Recovery menu. Many users have found this method successful when the standard approach fails.
