Most of the time, this is caused by incorrect folder permissions—often after updating your operating system, installing an Adobe update, or changing file permissions. With that explained, let’s move on to the solutions.
1. Change Permissions for Adobe PCD and SLStore Folders
To fix the error, you’ll need to adjust the permissions on two important folders: Adobe PCD and SLStore. First, make sure Windows is set to show hidden files and folders. Now that hidden folders are visible, you’ll need to find the Adobe PCD and SLStore folders. Use these paths: Adobe PCD: SLStore: If you use macOS, open Finder and go to: SLStore: Adobe PCD: Once you’re at these locations, follow these steps to change permissions:
For macOS
2. Run Creative Cloud as an Administrator
Another way to fix the problem is to make the Creative Cloud application run as an administrator every time. First, test if this solves the issue: right-click the Creative Cloud app and select ‘Run as administrator’. If this allows the program to start without errors, you can set it to always run this way.
