The most common reason is corrupted session data after changing accounts. Other possible causes include problems with cached data, bad cookies, issues with your VPN, or conflicts from browser extensions. In this article, we will discuss different ways to solve this error.
1. Check Server Status
2. Steam From The .ca Domain
Some users in the US have discovered that the 7031 streaming error only occurs when they try to stream from https://www.primevideo.com/. However, switching to https://www.primevideo.ca/ allows them to stream normally without the error. If you’re having this issue on the .com domain, try switching to .ca and see if you can stream content without problems.
3. Use Chrome (if applicable)
4. Disable ‘Do Not Track’ Request in Chrome (if applicable)
Several Chrome users have resolved the issue and regained normal streaming by turning off this Privacy option.
5. Enable Two-Step Verification (if applicable)
6. Use a VPN client
Sometimes, Error Code 7031 occurs because your location is preventing you from streaming certain titles (geo-blocked content). If this only seems to affect particular movies or shows, a geographical restriction might be to blame.
