Other reasons might include damaged download files, security programs blocking the installer, or missing important system files. Now that you know what might be causing the AMD installer to get stuck, let’s go through some effective troubleshooting steps.
1. Run as Administrator
Many programs, especially installers and updaters, require administrative privileges to work as expected. Running the installer with administrative rights will help prevent background processes from interrupting the update.
2. Boot Your System in Safe Mode to Install the Drivers
If running the installer as an administrator doesn’t help, try booting your Windows system in Safe Mode before installing the AMD software update. Safe Mode loads only the basic drivers and system files, which can help prevent other programs from causing conflicts during installation. Once Windows starts in Safe Mode, try installing the AMD software update again.
3. Check Ownership of AMD Directory
Not having the correct ownership of the AMD installation directory can also lead to update problems. Granting yourself ownership gives you full control over the files and folders needed during installation. Click OK to save your changes, then try installing the update again.
4. Disable Antivirus
It’s well-known that some third-party antivirus programs, and even Windows Defender, can occasionally block legitimate software updates, including AMD drivers. Temporarily disabling your antivirus while installing the AMD update is a quick way to see if it’s causing the issue.
4.1 Third-Party Antivirus Programs
5. Disable VPN and Proxy
If you are using a VPN or proxy service, it could interfere with the software update process. Disabling these services can often fix the problem. If you are using a VPN, disable it and use a regular internet connection with good stability, then try updating again.
6. Reinstall the AMD Software (Using DDU)
If previous methods haven’t worked, you may need to completely remove and reinstall your AMD drivers using a tool called DDU (Display Driver Uninstaller). DDU ensures that all driver files are removed, so you can do a clean install and avoid conflicts caused by leftover files. When your system boots back up, download and install the latest graphics driver directly from the AMD official website for your specific GPU model and Windows version. After the installation, restart your computer and try running the AMD software update again.
