The most common reason is a broken or “ghost” email that the program can’t read properly. Other reasons might include connection issues while syncing or timeouts with the IMAP server. In this article, we will discuss different ways to solve this error.
1. Attempt to Forward Multiple Messages to Unlock Stubborn Emails
You can manually move non-existent or unwanted emails to the Deleted Items folder, but this can be very time-consuming if you have many emails to process. Pretending to forward multiple messages can help unlock these stuck emails, allowing you to delete or move them easily.
2. Delete Messages Individually
This method can help you force the removal of a stubborn email message.
3. Move Messages to a New Folder and Delete the Entire Folder
This strategy moves all your problematic emails into a single temporary folder so you can delete them all at once. If right-clicking and moving each message causes errors, just drag and drop the messages into the ‘Bad Files’ folder or another folder you create.
4. Repair Windows Live Essentials
Windows Live Essentials is the foundation for Windows Live Mail. Repairing it can often fix corrupted files and data issues that cause these errors.
5. Delete Emails via Your Web Browser
Windows Live Mail synchronizes your mail with your online account, so emails deleted online will also be removed in the application. Here’s how you can do it through the MSN website: With these steps, you should be able to resolve the “unknown error” and get your Windows Live Mail working smoothly again.
