Error 0x80860010 means that the app sent too many requests to Microsoft services within a short time. The main reason for this error is usually a damaged Microsoft Store cache or trying to sign in too many times very quickly. Other possible reasons can include issues with your account profile or problems syncing your account. In this guide, we’ll walk you through different methods to fix the 0x80860010 error code.
1. Change the Time Zone
One common cause of this error is an incorrect time zone setting. If your computer is set to a time zone that doesn’t match your actual location, Microsoft Store apps may stop working correctly. To resolve this, double-check your time zone and adjust it if needed. Here’s how to sync your computer’s time with the internet:
2. Run the Windows Store Troubleshooter
The Windows Store Troubleshooter can automatically find and fix issues with the Microsoft Store. To use it:
3. Verify Your Microsoft Account (if applicable)
If your Microsoft Account is not verified, you may have trouble accessing certain Microsoft programs and apps. To verify your account:
4. Delete Temporary Files in the DataStore Folder
Corrupted files in the DataStore folder can also trigger this error. To remove these temporary files:
5. Reset the Microsoft Store Cache
Since cache corruption is a major culprit, resetting the Microsoft Store cache is a great way to resolve the issue:
6. Turn Off the Proxy Server
Proxy servers are often used for privacy, but they can sometimes interfere with the way Microsoft Store apps connect to the internet.
7. Create a New User Account
Sometimes, this error can be caused by a corrupted user account. Creating a new user account can help fix the problem. Before you start, make sure to back up your important files in case you need to move them to the new account. If you prefer not to create a new account, continue with the methods below.
8. Update Your Windows
Running Microsoft apps on an outdated version of Windows can lead to errors. Always make sure your system is up to date.
9. Download the Application from the Official Website
If a particular app is having issues, you might be able to get around the error by downloading it directly from its official website. For example, if the problem is with WhatsApp, just visit the official WhatsApp website and download the app for Windows.
10. Reinstall Microsoft Store App Using PowerShell
If none of the above steps work, you can try reinstalling the Microsoft Store app using PowerShell. This advanced step can help fix persistent problems.
11. Run Windows in Safe Mode
If you’re still seeing the error, try booting your system into Safe Mode. This starts Windows with only the essential drivers and services, which can help identify if a background process is causing the issue.
11.1. Using the Windows Installation Media Tool
