To fix this issue, follow the steps listed below.
Go to Settings -> All, and then select “Google Play Store.
Tap or select ‘Force Stop.’ Then, tap or select ‘Clear Data’ and ‘Clear Cache.’
Exit the settings and then start the Play Store.
At the top-left side, open the menu options and ensure that the correct account is selected. If it is now working, you’re good! If not, proceed to step 5.
Go to Settings and choose Accounts and Sync.
Tap or click on your account and select ‘Remove Account.’
After removing accounts, re-add them and resync with Google from the Accounts & Sync menu. Note: You can also try wiping the cache partition and check to see if that resolves the issue for you.
If that doesn’t work:
It is possible that sometimes the above solution might not work. If you are getting this error inside an application and are able to open the Google Play store, we can try to implement another fix that should be able to resolve this issue on your computer. To do this:
Install Play Store again.
It is possible that in some cases, this issue might be triggered if your Play Store installation has been corrupted. Therefore, in this step, we will first remove our Google Account from our computer. After that, we will remove Play Store and install it again after downloading it from the internet. To proceed with this:
Stop the Services Framework.
In some situations, the Google Services Framework service might interfere with certain system functions, triggering this error on your mobile phone. Therefore, in this step, we will stop this service from running in the background, which should eliminate the error completely. To do this:
Uninstall Play Store updates.
In some situations, the error may be triggered due to a faulty update installed on your mobile device, preventing Google Play Store from functioning properly. Therefore, in this step, we will uninstall the Google Play Store updates and check if doing so resolves the issue. To do this:
Disable authentication for purchases.
If you encounter this issue while attempting an in-app purchase, it may be due to a conflict with the Play Store servers, which are unable to authenticate your Google Account for your device. To resolve this, we will temporarily disable the authentication requirement for purchases, allowing you to complete the transaction. Afterwards, you can enable the authentication again if needed. To do this:
Last Resort:
If all of the above solutions fail to work for you, the last option you are left with is to perform a complete factory reset of your mobile device. A complete reset should reinitialize all applications and services installed on your phone, and it should help in getting rid of this error completely.
