The main reason for this is often a missing or turned-off Bank Mode extension. Other possible causes include using an old version of the browser or antivirus, recent Avast updates, or problems with Avast’s Self-Defense feature. Before trying the solutions below, make sure to restart your computer and your router or modem.
1. Scan Your PC with Avast Antivirus
Sometimes, Bank Mode issues are caused by a temporary problem in Avast’s modules. Running a scan with Avast Antivirus can often fix this.
2. Launch Bank Mode from the Avast Antivirus Icon in the System Tray
A temporary glitch in Avast Antivirus or Secure Browser can cause Bank Mode not to open correctly. You can often fix this by launching Bank Mode directly from the Avast icon in the system tray.
3. Enable the Bank Mode Extension in the Browser
The error may occur if the Bank Mode extension is disabled in your browser, sometimes after you update Avast or the browser itself. Enabling the Bank Mode extension can help fix the issue.
4. Update Avast Secure Browser to the Latest Version
Bank Mode relies on the Avast Secure Browser. If your Secure Browser is out of date, Bank Mode may not work correctly. Updating to the latest version can often resolve compatibility problems.
5. Update Avast Antivirus to the Latest Version
Avast regularly updates its antivirus software with new features and bug fixes. If your antivirus is not updated, Bank Mode might not work properly due to compatibility issues. Updating Avast Antivirus can help solve this issue.
6. Use Passive Mode in Avast Antivirus
Avast can run in two modes: active and passive. In passive mode, Avast turns off real-time protection (like Firewalls and Core Shields) so some features, including Bank Mode, have fewer restrictions and may work better.
7. Reinstall Avast Secure Browser
If you’ve tried all the above and Bank Mode is still not working, you might be dealing with a corrupted Secure Browser installation. Reinstalling Secure Browser can often solve this.
8. Leave the Beta Program for Avast Antivirus or Secure Browser
Beta versions of software are meant for testing and may contain bugs that can cause issues like this with Bank Mode. If you are using a beta version of Avast Antivirus or the Secure Browser, switching to the stable version may resolve the issue.
9. Reset Your PC to Factory Defaults
If none of the above solutions worked, your Windows installation might be corrupted. Resetting your PC to factory settings could resolve the problem.
