The most common cause is a problem with a third-party shell extension or icon add-on. These are often added by programs like TeamViewer, Razer Synapse, amBX, or some antivirus software, and can cause conflicts with File Explorer. In this article, we will discuss different ways to solve this error.
1. Disable the amBX Service (if applicable)
If you notice this crash whenever you try to launch GTA V, there may be a conflict between the game and amBX (a lighting system) or a similar service. Several users with the same issue confirmed that disabling the amBX service from the Services screen allowed them to launch the game normally. Restarting the computer after disabling this service usually resolves the issue.
2. Eliminating Third-Party Interference
If you are seeing the BEX64 crash when using File Explorer or launching an application, a third-party software may be interfering with the application’s memory or launch process. Many users found that the problem was due to antivirus programs, firewalls, or tools like MacType (custom font rendering), DEDgear, amBX, Razer Synapse, or TeamViewer. To check if a third-party program is causing the issue, it’s best to start with a clean boot. If you can repeat the same action without encountering the BEX64 error in clean boot mode, then the problem is likely caused by a third-party process. Follow this guide to perform a clean boot, which ensures only essential Windows services and startup programs are running. If the crash disappears with a clean boot, try re-enabling the disabled services and programs one at a time (restarting each time) until you find which one is causing the issue.
3. Disable Data Execution Prevention (DEP)
The Data Execution Prevention (DEP) filter is a security feature that checks computer memory to help prevent harmful code from running. However, in certain cases, this security feature can prevent trusted applications or games from running properly. Users have often reported this issue when trying to run games that are not fully compatible with DEP.
