The main reason is a weak HDMI connection, which is common with LG and Samsung TVs. Other things that can cause this are software bugs, certain sound settings, or using soundbars that connect with ARC.
1. Update Windows, Game Bar, and Drivers to the Latest Build
Microsoft and its partners regularly update Windows and its drivers to keep up with new technology and fix reported bugs, such as the one causing this problem. Updating Windows, the Game Bar, and your system’s drivers to the latest versions may resolve the issue.
2. Disable Full-Screen Optimization for the Game/Application
Windows uses the Full-Screen Optimization feature to improve experience in full-screen apps or games. However, this feature can sometimes interfere with HDR and cause the black screen problem. Disabling Full-Screen Optimization for your game or app may fix it. If the problem continues, try playing your games in windowed or borderless mode. If your game doesn’t support these modes, you can use a third-party app to force the windowed or borderless mode.
3. Disable the In-Game Overlay
Conflicts can occur if multiple overlays (for example, a game overlay and Windows overlay) try to use HDR display at the same time. Disabling your game overlay may resolve this problem. We’ll use NVIDIA GeForce Experience as an example: If this doesn’t help, try turning HDR off in your game settings, and then turning it back on.
4. Enable the Mouse’s Trail Feature
The black screen HDR issue often happens when a Windows overlay (like the volume bar or notifications) temporarily interrupts HDR mode. Turning on your mouse pointer trail can help your display stay in HDR mode through these interruptions.
5. Enable Performance Overlay in the Game Bar
This black screen issue often happens when a Windows overlay (such as the volume OSD or notifications) interrupts HDR mode. Enabling the Performance Overlay in the Game Bar can help keep HDR mode active, as it “overwrites” other overlays:
6. Set the Refresh Rate of Your Display
This HDR issue can also happen if the refresh rate in Windows Settings and your graphics control panel (such as Nvidia Control Panel) don’t match. Matching the refresh rates between Windows and your graphics control panel could fix the problem.
7. Enable DSR Factors in the Nvidia Control Panel
If the black screen issue continues, enabling Dynamic Super Resolution (DSR) in Nvidia Control Panel might help, but note that DSR can affect your system performance.
8. Use the OEM Software
If none of the above solutions work, try using your device manufacturer’s software. For example, “AI Suite” (by Asus) or Logitech Gaming Software might resolve the issue.
8.1. Using AI Suite (Asus)
8.2. Use Logitech Gaming Software
9. Reinstall the Graphics Driver
A corrupted graphics driver can cause the HDR black screen problem. Reinstalling the graphics driver may help.






















