Other possible reasons include outdated Bluetooth drivers, headset issues, or the wrong audio device chosen in your settings.
1. Run the Audio Troubleshooter
If your system’s audio settings are misconfigured or if there’s a glitch, your Bluetooth headset may not work as expected. Running the built-in Windows Audio Troubleshooter can often find and fix the issue.
2. Change the Icon of the Headset in System Settings
If your Bluetooth headset is identified as a speaker or another device type, it might not function properly. Changing the device icon in your system settings to a headset can help fix this problem.
3. Disable Microsoft Bluetooth LE Enumerator
The Microsoft Bluetooth LE Enumerator helps manage Bluetooth devices, but some headsets that don’t use Bluetooth Low Energy can experience issues if this feature interferes. Disabling it might resolve the problem.
4. Disable/Enable the Bluetooth Device’s Services
Temporary issues in the Bluetooth device’s services can cause headset problems. Disabling and then enabling these services can sometimes clear out any glitches.
5. Disable Applications’ Exclusive Control Over Sound Devices
Certain applications may try to take exclusive control of your sound devices, which can interfere with your Bluetooth headset’s normal operation. Disabling this exclusive access often helps.
6. Select the Correct Mode for Your Bluetooth Headset
Your system may display your Bluetooth headset as two devices: headphones and headset/handsfree. If you use the wrong mode for your needs, your audio or microphone might not work. Picking the correct mode—and disabling the other—can help.
7. Reinstall Your Bluetooth Drivers
If your Bluetooth headset still isn’t working, the driver may be out of date or corrupted. Reinstalling the Bluetooth drivers can often resolve compatibility and connection problems. If you use a sound manager (like Realtek), consider removing it temporarily to check if that helps.
