Other reasons include problems when linking accounts from different platforms, temporary issues with Uplay’s servers, or errors in their database. When this issue occurs, the friends list may keep loading indefinitely, or it may display friends as offline even when they are online. Sometimes, you might still be able to send private messages to those “offline” friends.
1. Launch Uplay With Administrator Privileges
Uplay sometimes requires elevated permissions to perform certain actions. If it isn’t running as an administrator, it might fail to load your friends list.
2. Refresh Online Status
Sometimes, a temporary communication problem between the Uplay server and your PC can prevent all your online friends from appearing, even though your status shows as online. Switching the Uplay client to offline mode and back online can refresh your connection.
3. Log Out and Back Into Uplay/Steam
Temporary errors or connection problems in Steam or Uplay may stop your friends list from displaying properly. Logging out and fully closing both services, then reopening them, can reset these connections.
4. Disable or Remove FPS Overlay Applications
Some applications, especially FPS overlay programs such as Fraps, can interfere with Uplay and prevent your friends list from loading. If you use any overlay tools, try disabling or uninstalling them. To help identify potential conflicts, you can also clean boot Windows or start your system in safe mode, then open Uplay to check if your friends list loads. If it works, try removing or disabling the overlay application that caused the conflict.
5. Flush Your DNS Cache
A corrupted or outdated DNS cache can prevent Uplay from connecting properly and loading your friends list. Flushing your DNS cache can resolve this issue.
6. Set Your Steam Account Privacy to Public
If your Steam account’s privacy settings are not set to public, this can affect how your friends list works in Uplay. Changing your privacy settings to public can help.
7. Unlink and Relink Your Uplay and Steam Accounts
Connection issues between Steam and Uplay may prevent you from adding friends. Unlinking and then relinking your accounts can re-establish the connection and solve the problem.
8. Reinstall Uplay
A corrupted Uplay installation can cause various issues with your friends list. If you suspect Uplay’s files might be corrupted or missing, reinstalling the application can help.
