However, in this guide, we will focus only on this error in relation to app updates on Windows 8/8.1/10. When an app fails to update itself due to permission issues, this is the error you will receive: ‘Something happened and this app couldn’t be installed – 0x80070005.’
Method 1: Fix the Permissions of the Packages Folder
Hold the Windows key and press R.
In the Run dialog that opens up, type %appdata% and click OK.
By default, this will take you to Appdata\Roaming ;however, we need to be in AppData\Local. Click AppData from the top (breadcrumb) and choose “AppData,” then select “Local.
Now, in the Local folder, locate the folder called Packages.
Right-click on Packages and select Properties.
Click the “Security” tab.
Now, click the Advanced button and ensure that all the users listed there have full control. If not, click Add. Choose Select a Principal, type “users” in the box that reads “Enter the object name to select.” Once this is done, click Check Names and then put a checkmark in the box that says “Full Permission.
Click Apply/OK. This should grant full permissions, and your issue should now be resolved.
Method 2: Change the download location of Windows Store apps back to your Windows partition.
If Method 1 did not work for you, there is no need to fret. This problem can also be caused by the download location of Windows Store apps being changed from the partition of a computer’s HDD/SSD on which Windows is installed (which, in most cases, is drive C) to another partition. In such cases, changing the download location of Windows Store apps back to the default value almost always resolves the problem. However, unfortunately, the Windows Store does not have an option or feature that allows users to change the default download location of apps, so you will have to use the Registry Editor to do so. To use this solution, you need to: HKEY_LOCAL_MACHINE > SOFTWARE > Microsoft > Windows > CurrentVersion When the computer boots up, open the Windows Store and try to install or update an app to determine whether the problem has been fixed.
Method 3: Reset Your Computer’s Windows Store Cache.
If a Windows 10 user is having any kind of trouble downloading, installing, or updating applications from the Windows Store, resetting the Windows Store cache is a pretty sensible course of action, and this also holds true in the case of this problem. To reset your computer’s Windows Store cache, you need to:
Method 4: Re-register the Windows Store.
powershell -ExecutionPolicy Unrestricted Add-AppxPackage -DisableDevelopmentMode -Register $Env:SystemRoot\WinStore\AppxManifest.XML When the computer boots up, launch the Windows Store and check whether the issue persists.
Method 5: Ensure that your computer’s date and time settings are correct.
Technology can sometimes be extremely fickle, and a prime example of this is the fact that simply having the wrong time, date, and/or time zone on your Windows 10 computer can lead to an inability to install or update applications from the Windows Store. If you are experiencing this issue, try ensuring that all of your computer’s date and time settings are correct. To do so, you need to: If none of the methods listed and described above have worked for you, fear not, as you still have one last resort – creating and switching to a new user account. In almost all cases, this issue only affects one user account on an affected computer, which is why you can get rid of this issue by simply creating a new user account and switching to it for good, and then deleting your old user account. You should be able to successfully download, install, and update applications from the Windows Store on the new user account. If you do choose to take this path, however, make sure that you transfer any valuable data/files that you do not want to lose from your old account to your new one before deleting the old account.
