Outdated windows may cause your computer to encounter several problems such as the one in the discussion, in such a case it is advised to update your windows. If updating the Windows did not fix the problem. Here are several troubleshooting methods that’ll aim at fixing the LEGO Star Wars: The Skywalker Saga not installing issue.
1. Login with the same account on Xbox App and Microsoft store
A mismatch in logged-in accounts on both the Microsoft store and the Xbox gaming application can lead to issues such as the user not being able to install games off of either platform. It’s a good practice to log on to both platforms via a mutual account to avoid this issue. Here are the steps to do so:
2. Re-register Microsoft Store
Re-registering the Microsoft store is a troubleshooting technique you can utilize when the Microsoft store is unable to launch, install new applications, not update or other bugs. Re-registering means restoring the application to its default settings. Follow these steps to do so:
3. Delete Microsoft Store local cache
The local Microsoft Store cache is a collection of temporary files and data that are stored on a user’s computer when they use the Microsoft Store app to download or update apps. These files are used to speed up the process of downloading and installing apps, as well as to enable the app to work offline in some cases. The cache is stored in a specific location on the user’s computer, and its size can vary depending on the number and size of the apps that have been downloaded or updated. Clearing the local Microsoft Store cache can sometimes help resolve issues related to the app’s performance or functionality, such as slow downloads or failed installations. Here are the steps to delete the Microsoft store local cache:
4. Install Xbox Identity provider
If the Xbox Identity Provider is unavailable on your Windows 10 device, it may prevent you from signing in to certain Microsoft applications and services that require Xbox Live credentials for authentication. This could cause issues when trying to access gaming-related features or content within those applications or services. Here is how you can install the Xbox Identity provider: Once, Installed. Try launching the Microsoft store and try installing the LEGO Star Wars.
5. Restart Necessary services
Several services run in the background to facilitate the smooth working of the Microsoft store and the Xbox gaming application. If these services aren’t functioning as they are supposed it will cause problems such as the user not being able to install a game. In such a case, it is advised to restart these necessary services. Here are the steps to do so:
6. Use WsReset to Reset Cache
“Wsreset” is a console application in the Windows operating system that can be used to reset the Windows Store cache. Sometimes, users may encounter issues with the Windows Store, such as apps not installing or updating correctly. These issues can be caused by a corrupted Windows Store cache. To fix the issue, the “WsReset” command can be used to reset the cache and clear out any corrupt data.
7. Try installing it on a different drive
Changing the install directory can sometimes help to work around certain installation errors. For example, if the error is due to a lack of space on the system drive, changing the install directory to a drive with more space could allow the installation to proceed. Similarly, if the error is caused by a corrupt file or folder, changing the install directory to a different location could allow the installation to bypass the corrupt file or folder.
