When it comes to Microsoft Store errors and issues, they mostly occur when users have an incorrect time zone. Therefore, ensure you have the correct time zone and time settings before moving on to the methods. Another thing we recommend is to restart your computer. Restarting the computer restarts the services that might be stopped and causing this issue. Now that we know the possible causes of this issue, let’s jump right into solutions along with their details to properly get this issue resolved.
1. Reset Microsoft Store using the command
This issue is often caused by corruption in the Microsoft Store cache files. Cache files are the files that Microsoft Store uses to save the data that the application often requests from the server or the user frequently wants. In this way, the Microsoft Store does not need to request the data from the server as it can fetch from the cache files. This saves a lot of time as it reduces the loading time and increases the UX (User Experience). So when the cache files get corrupted, the Microsoft Store stops running and behaves unexpectedly. Therefore, we will start troubleshooting by clearing the cache files. To do so, follow the steps:
2. Run DISM and SFC command
DISM, or Deployment Image Servicing and Management, consists of three commands: ‘CheckHealth’, ‘ScanHealth’, and ‘RestoreHealth’. These commands are used to restore corrupted Windows images and system files. Meanwhile, the SFC, or System File Checker, is a command-line utility that is also used to restore corrupted system files such as DLL files. We recommend executing both commands in order to resolve this issue.
3. Update Your Windows
Having outdated Windows can also cause this issue due to outdated features and incompatibility with the Microsoft Store. If you don’t have a habit of updating Windows, we recommend updating Windows before trying further solutions. To update the Windows, follow the steps:
4. Run the Microsoft Store troubleshooter
If you have not tried running the Microsoft Store troubleshooter yet, give it a try because troubleshooters are designed to fix problems automatically. Windows has a built-in troubleshooter for components such as Windows Update, Network Adapters, and the Microsoft Store. There is a high possibility that this issue would be fixed by running the troubleshooter. Therefore, try running it by following the steps:
5. Make sure the Microsoft services are running
It is possible that the Microsoft Store services are not running properly in the background. As a result, it keeps closing when you try to open it. In this case, you need to check whether the Microsoft services are running properly. To do so, follow these steps:
6. Reinstall the Microsoft Store
If the problem persists, you can try reinstalling the Microsoft Store using PowerShell. You cannot uninstall the Microsoft Store like we uninstall other applications. Reinstalling the Microsoft Store will fix this issue if there is corruption in the Microsoft Store files. Follow the instructions to reinstall the Microsoft Store.
7. Upgrade Windows via Media Creation Tool or Update Assistant
If none of the methods worked for you, you need to upgrade your Windows to the latest version if you are using an outdated one. This will resolve all the issues automatically in your Windows. Simply follow the instructions to do so: If you still can’t open the Microsoft Store, you need to contact the Microsoft Support Team in order to resolve your issue. The support team can better analyze why this issue is happening. To contact the Microsoft Support Team, simply visit the link and provide the necessary details about your issue.
