This particular issue is often reported on outdated macOS builds that are still using the old PRAM management system. However, you can also expect to see this error due to NVRAM or PRAM inconsistency, due to a conflict with a concurrently running media player. Update: A corrupted account profile can also produce this error if you’re dealing with a mismanaged dependency. If you only see this error while streaming content on Safari, you are most likely seeing the error code S7361 – 1253 error due to a cache or cookie issue or due to an extension conflict.
1. Update Mac OS to the latest version
This particular issue is way more frequent on older macOS versions (older than Sierra 10.12). As it turns out, this problem most commonly occurs due to the way older macOS firmware versions manage virtual memory. On devices with less than 16 GB of RAM, you can expect to deal with this issue as the PRAM (Parameter Random Access Memory) is improperly managed during high-speed video streaming. Fortunately, Apple addressed this with Sierra 10.12 error and every other newer software release should ensure that this problem won’t return. So if you’re still on an older macOS build for whatever reason, follow the instructions below to update to the latest version and fix the Netflix error code S7361 – 1253:
2. Reset PRAM and NVRAM
If you’re experiencing the S7361 – 1253 error on a macOS computer and you already ensured that you’re running on the latest macOS version, you may have a problem with your NVRAM (Non-Volatile Random-Access Memory) or PRAM (Parameter Random-Access Memory). Note: MacOS computers utilize NVRAM to store some settings data that can be retrieved quickly, whilst PRAM is used to store information relating to certain of your Mac’s fundamental components. Most commonly, this particular error is indirectly caused by improper PRAM management as Netflix leaves a series of remnant data that affects the performance on Macs with 8 GB of ram. If this situation applies, you should be able to resolve the issue by resetting both the PRAM and NVRAM caches using the steps provided below. Here’s what you need to do:
3. Close all other media players
As it turns out, this problem can indirectly be caused by a DRM issue facilitated by the fact that a different media player is using the same DRM protocol at the same time. If this happens, streaming will get interrupted and most commonly the browser streaming job (in this case Netflix) will get interrupted. Note: Digital Rights Management (DRM) is software that authorizes the reproduction of copy-protected content. It is meant to prevent protected content from piracy and is utilized in both physical DVDs and instantaneously streamable TV episodes and movies. To prevent this type of conflict from occurring, follow the instructions below to ensure that no additional media players are currently running in the background:
4. Clear Safari Browser Cache & History (if applicable)
If you only encounter the S7361 – 1253 error while streaming Netflix content from Safari and every other browser has no trouble streaming from other browsers, this might be a specific issue caused by a corrupted cache or cookie associated with Netflix. If you deal with this issue, the first thing you should try is clear the specific Netflix cookie. You can do this simply by clicking on the dedicated Netflix clear cookies page. Note: This is a script developed by Netflix that will automatically clear the specific streaming cookies regardless of the browser that you’re using. Unfortunately, this script will not get rid of the cache data too. If you already clicked on the page above and the issue persists, follow the instructions below to clear the cache & history of your Safari browser:
