The option for Professional Mode might not be displayed, could appear greyed out, or selecting it might not yield any response from the Scan 2 application. An update to the app or the device’s OS is reported to trigger the issue.
How to Make Professional Mode Work on Epson Scan 2
We will try to make Professional Mode work on Epson Scan 2 by using different techniques, and if all else fails, reinstalling the utility will be the last option.
1. Change the Mode of Epson Scan 2
A malfunction in the mode selection of the Scan 2 app might trigger the Professional Mode issue. This can be solved by changing the mode of the Scan 2 app and reverting it to the Professional Mode.
2. Launch the Epson Scan 2 Utility as Admin
If the Professional Mode needs access to a protected system resource but the Scan 2 utility does not have the required privileges, you will not be able to use the required mode. To solve this, launch the Epson Scan 2 application as an administrator.
3. Reboot Your Device and Scanner
A malfunction in the input modules of the system will not let you use Professional Mode in Epson Scan 2. Here, rebooting your device and scanner will do the trick.
4. Reset the Epson Scan 2 to the Defaults
You will not be able to use Professional Mode on the Epson Scan 2 if it has a conflicting configuration enabled. Additionally, if the files holding the utility’s configurations are damaged, it will also result in the issue at hand. In such a scenario, resetting the Epson Scan 2 utility to its default settings will solve the problem.
5. Update the Device’s OS and Epson Scan 2
You will not be able to use the Professional Mode on Epson Scan 2 if the device’s OS or the application itself is outdated. This will cause incompatibility between the device and the Epson app. To fix this, update the device’s OS and Epson Scan 2.
Update the Device’s OS
To update Windows:
Update the Epson Scan 2
6. Delete the Scanner from Printers and Scanners
If the scanner configurations in the system’s settings are not valid, the settings retrieved by the Scan 2 utility will fail to display the Professional Mode or make it work. This can be fixed by deleting the scanner from Printers and Scanners and re-adding it.
7. Reinstall the Epson Scan 2 Application
You will not be able to use Professional Mode on the Epson Scan 2 if the essential modules of the application are damaged and fail to execute correctly. Here, reinstalling the Epson Scan 2 application will solve the problem. To do so on a Windows PC: If this does not work, check if you can use Professional Mode on the Epson Scan 2 on another system. If that is not an option, contact Epson Support for further assistance. Till then, you can try another compatible scanning app (e.g., VueScan) with your scanner.
