Cache files are required by applications because they increase the overall User Experience (UX), as they store the data that users frequently want or the application requires. In this way, the application needs to request data from the server only once, not every time, which is a key factor in UX. However, if the cache files become corrupted, you will encounter many errors like this one. Before proceeding with the following methods, make sure to restart your computer multiple times.
1. Completely reinstall Roblox.
A complete reinstallation of Roblox entails removing every file related to Roblox, including the Roblox Studio app. If there are corrupted files preventing Roblox from launching the game, deleting them and reinstalling the Roblox player from the official website will fix this error. To do so, follow these steps:
2. Clear Roblox cookies and site data.
If you use the Roblox site to launch the game, you should try clearing the Roblox site data from your browser, which will remove Roblox cookies and other site data used to manage permissions for Roblox.com. To do so, follow these steps: The following steps may vary depending on your browser.
3. Delete the Roblox cache folder.
As we mentioned earlier, cache files are created by the application to store data that users frequently access, or that the application requires, such as images of loading screens, landing pages, etc. In this manner, the application does not need to request information from the server, which reduces waiting time and enhances the User Experience (UX). However, if the cache files become corrupted, the application will utilize these corrupted files, potentially resulting in various error messages, including this one. Therefore, try clearing the Roblox cache files by following the provided instructions.
4. Configure Roblox compatibility settings.
This error can also be caused by compatibility issues between your Windows and Roblox. To ensure that, you will need to configure the compatibility settings. There are many settings that fall under compatibility. However, our main focus is to disable fullscreen optimizations, which are built-in Windows optimizations enabled for all applications by default. These optimizations may conflict with your Roblox built-in optimizations, potentially resulting in this error message. Therefore, try disabling full-screen optimization by following these steps.
5. Install the Microsoft Store version of Roblox.
If you are still encountering this error, you can try using the Roblox Microsoft Store version, which is nearly identical to the Roblox client version. The only differences you will notice are the site interface and the payment method for ROBUX/BC. Both versions run on the same engine, which means you won’t notice any performance differences. However, you won’t be able to run the Roblox store version in exclusive fullscreen mode, which means you might experience a slight input lag. This issue is not a big deal because you can still play any Roblox game until the error is automatically resolved after some time on the client version.
6. Contact Roblox support.
If none of the methods have worked for you, then, unfortunately, there is nothing more you can do from your side except contact the Roblox support team and briefly describe your issue. To contact the Roblox team, follow these steps:
