The issue arises when a user pairs his WH-H910N headphone with the system but the system does not show the device as audio but is shown under other devices. Before moving on with the solutions to successfully connect/pair WH-H910N, make sure that the headset and system are not paired with any other Bluetooth device. Moreover, check if the headset works fine with another system or phone.
Solution 1: Enable the Headset in the Playback Devices
You may encounter the error under discussion if your headset is disabled in the playback devices. In this context, enabling the headset in the playback devices may solve the problem.
Solution 2: Restart the System Services Related to Bluetooth
You may encounter the error under discussion if the services related to Bluetooth are in an error state or stuck in the operation. In this context, restarting the said services may solve the problem.
Solution 3: Unpair and Re-pair the Headset and Your System
The current headphone issue could be a result of a temporary glitch of the communication modules of the devices. The glitch can be removed by unpairing and re-pairing the devices.
Solution 4: Reset Headset to the Factory Defaults
You may encounter the error under discussion if the headset itself is in an error state or its firmware is corrupt. In this case, resetting the headset (which will reset volume settings, etc. to the factory defaults, and all the pairing information will be erased) to factory defaults may solve the problem.
Solution 5: Update/Reinstall Bluetooth Drivers
Your headset may not be recognized as an audio device if its drivers are outdated or corrupt. In this context, updating and reinstalling the drivers may solve the problem.
