According to one of the Spotify moderators (Novy), the team has decided to end the support for old versions of the operating system. It is because certain features cannot be added to the old Spotify applications on Android, iOS, and desktop due to the old interface.
You can read more about it on their official post; please refer to “Sunsetting older app versions” While facing this error, users cannot log in to their Spotify account, even if they have a premium account, so in this guide, we will explain why login error 409 occurs and how to fix it. Note: Make sure your device supports the Spotify version. If you have a recent version of your operating system, it means Spotify does support your OS, which indicates you might have a corrupted application cache causing this error. Below are the recent versions of the operating system that perfectly supports Spotify. If you have an operating system that supports Spotify, you can use the following methods to fix this issue. Now that we know all the details regarding this error, let’s dive straight into solutions for this error. We will describe each solution and give instructions on how to do it exactly. Keep in mind that you cannot do anything to run Spotify if you are using an operating system that’s not supported. If your device meets the OS requirements mentioned above then proceed.
1. Clear Spotify Cache
Corruption in the Spotify cache often causes errors while trying to log in. Cache files are the temporary data that applications generate to reduce the loading time. Cache files store the data that the application often requires for the user. This saves a lot of time as the application uses the cache files to fetch the data rather than requesting the data from the server. However, if there is corruption in the application cache files, it will cause login errors when trying to sign in. Therefore, try deleting the cache data, which will let the application request the data from the server to save as cache files. Follow the steps according to your OS to clear the Spotify cache.
1.1 Android
1.2 iOS
iOS doesn’t provide a direct way to clear the application cache. To clear the Spotify cache, you will have to navigate to the settings. Since you cannot navigate to the Spotify settings due to login error 409, you will have to use an alternative way to clear the Spotify cache data. To do so, follow the steps:
1.3. Windows
2. Reset Spotify App (Windows Edition)
This method is for users who have installed Spotify from the Microsoft Store. Windows allows users to reset the Microsoft Store apps, allowing users to clear the cache files, which include the login information. To do so, follow the steps:
3. Reinstall Spotify
If you still can’t log in to your Spotify account due to the error message, try reinstalling Spotify completely from the device. Meaning you should remove the cache files and Spotify application to ensure a clean reinstall. To do so, follow the steps according to your device.
Android
iOS
Windows
