Why Does Steamwebhelper.exe Stop Responding?
Steamwebhelper.exe not responding means that one of the key processes is slow and not responding to user requests. This could occur due to interference from third-party antivirus software. A large number of users have reported on reddit.com that adding a Steam folder to the antivirus exception list has resolved their issue. Hence, it may be inferred that using third-party antivirus software is a primary cause of this issue. Before we begin, make sure to restart Steam. Restarting Steam will re-establish the connection between the client and the server. So if there is something preventing the key component from responding to the request, restarting Steam might fix this issue.
1. Add a Steam folder to the Antivirus exceptions list
If you are using third-party antivirus software, you can try adding a Steam folder to the antivirus exceptions list. Adding a Steam folder in the exceptions list will exclude it from being scanned or blocked by the antivirus software. Third-party antivirus software can block any application or service by interfering, which often leads to not responding or crashing issues. Therefore, it is recommended to start troubleshooting by adding a Steam folder to the antivirus exception list. To do so, follow the steps: The following steps might be different if you are using other antivirus software.
2. Uninstall Your Antivirus Software
If adding a Steam folder to the antivirus exceptions did not work for you, either try uninstalling or disabling the antivirus software, which will work for you if it is blocking the Steamwebhelper.exe from running in the background. To uninstall the antivirus software, follow the steps:
3. Disable Steamwebhelper
Since Steamwebhelper is not an essential process, we can try running Steam without Steamwebhelper. This can be done by using the launch options that will execute before any Steam configuration files. The launch option we are going to use is -no-browser, which will disable the sandbox feature. A sandbox allows web applications to run in an isolated environment to prevent malware. According to the Steam article about Steamwebhelper.exe not responding, restarting Steam with the sandbox disabled can fix this error. To add a launch option, follow the steps: Before moving down to the steps, make sure Steam is not running in the background.
4. Disable GPU Acceleration
According to the official article on Steam, GPU drivers can have a rendering issue with the Steam client if the GPU acceleration feature is enabled. In this case, Steam has recommended restarting the Steam with the disabled GPU acceleration. If the issue gets fixed, either try updating GPU drivers or disabling the GPU acceleration feature. To do so, follow the steps:dw
6. Reinstall GPU Driver
If the error still persists, you can try reinstalling the GPU driver because Steamwebhelper.exe is a process that requires a significant amount of rendering. Therefore your GPU driver should not be corrupted or outdated. If it is, then reinstalling the GPU driver will work in this case. Usually, we use DDU or Display Driver Uninstaller to uninstall the GPU drivers. It is because uninstalling the driver via the device manager does not remove the drivers completely from the system. Therefore, we recommend Display Driver Uninstaller, as it uninstalls the driver along with the registry files without leaving any traces behind. To uninstall the GPU drivers, follow the steps:
7. Restore the Steamwebhelper.exe
Corrupted Steamwebhelper.exe is also among the leading causes that could trigger this error. It is obvious if the Steamwebhelper.exe file gets corrupted by any third-party program, such as antivirus software or any other application, it will lead to this error. Therefore, try restoring the Steamwebhelper.exe. file. To do so, follow the steps:
8. Reinstall the Steam
Finally, if nothing works from the above solutions, you can try reinstalling Steam. Since Steamwebhelper.exe is not a necessary process, you should not reinstall Steam, as you can run Steam without Steamwebhelper.exe. If you don’t want to disable the Steamwebhelper.exe, you can try reinstalling Steam, but before that, make sure to back up the Steamapps folder so you won’t need to install the games again. In case you are still facing the same issue even after trying every solution listed in this article. In this case, the final option that you can try is to contact Steam support for better assistance. You can use the attached link to navigate to the page where you just need to click the Contact Steam Support then give the necessary details about the problem you are facing right now.
