Other causes might include network issues, expired licenses, or Xbox Live service outages. Now that you know the causes, let’s discuss the solutions.
1. Verify the Status of Xbox Live Services
Before doing anything else, check the status of Xbox Live services. If they are down, your console might not verify game licenses, causing this error. Confirming Xbox Live is working rules out service outages as the problem. This step ensures your console can authenticate your purchase, which might fix the issue without further troubleshooting. If you suspect the issue is due to non-functional services, visit this link to check the status of all Xbox services.
2. Set the Console as “Home” for the License-Holding Account
This issue may occur if the Xbox can’t verify the game’s license because the buying account isn’t signed in. Setting the console as the “Home Xbox” for that account lets all profiles use the purchased content without needing the main account to sign in each time. This fixes the error and allows content sharing for other users.
3. Re-Login Your Account
Sometimes, logging out and back into the account that bought the game can fix the issue. This refreshes the system’s recognition of your ownership. It clears any temporary glitches affecting game authentication and ensures the console reconnects with your account, allowing you to access your games or apps.
4. Power Cycle the Console & Restart the Router
Power cycling the Xbox One and restarting the router can fix communication issues with Xbox Live by clearing glitches and refreshing the internet connection to resolve licensing errors. Make sure to follow each method thoroughly to determine which solution resolves your issue effectively.
