In some cases, corrupted game files or drive-related problems especially when using external or secondary drives can also lead to this error. This guide covers clear and effective solutions to help you fix the error and get your game working again.
1. Temporarily Disable Antivirus
Antivirus software can mistakenly block Ubisoft Connect from accessing or modifying game files. To rule this out, temporarily disable your antivirus and check if the issue persists. If the issue is resolved after disabling antivirus, you should add Ubisoft and your game folder to the antivirus whitelist to prevent future conflicts. If the error remains, proceed to the next solution.
2. Run Ubisoft Connect with Administrator Privileges
Ubisoft Connect needs elevated permissions to install or update games. Without admin rights, it may not be able to write to protected folders or complete key operations. Running it as an administrator can fix these permission-related errors. Windows security features can also block certain actions if access is limited, so this step is essential.
3. Use File Verification to Repair Corrupted Game Data
Corrupted or missing game files are a common cause of disk errors. Ubisoft Connect includes a file verification tool that scans your game files and replaces any that are damaged or incomplete. This process ensures file integrity and helps prevent launch or install issues.
4. Check and Allow File Access Permissions
If your user account doesn’t have full access to the game’s installation folder, Ubisoft Connect may be blocked from reading or writing files resulting in a disk error. Make sure your account has full control of the folder and update permissions if necessary.
5. Restart Your PC or Change the Game Installation Path
Restarting your computer can clear temporary background processes that interfere with Ubisoft Connect. If restarting doesn’t help, the issue might lie with the current drive especially if it has permission problems or a damaged file system. In that case, changing the installation directory to a different drive can help create a clean environment for the game files.
Steps to Change the Install Directory:
If none of the above solutions work, your final option is to reinstall Ubisoft Connect. This will restore all essential program files, fix any corrupted components, and give you a clean setup—potentially resolving the disk error for good.
