These problems can prevent the game from starting up correctly, resulting in a looped or frozen loading screen. Fortunately, there are several proven solutions that can help you rebuild necessary files, restore missing features, and repair any corrupted data, allowing the game to load normally.
Before You Begin
Close unnecessary apps: Background applications can interfere with the game’s resources.Run the game as an administrator: Right-click the launcher or executable and select Run as administrator.Update Windows: Ensure your system has the latest updates installed.
1. Launch Umamusume Directly from the Installation Folder
Launching the game from its installation directory ensures it uses the correct files and resources, bypassing issues caused by corrupted shortcuts, misconfigured launchers, or third-party overlays like the Steam overlay. If the game runs this way, it indicates that the issue lies in your shortcut or launcher setup.
2. Rename the Umamusume Configuration Folder
The “Umamusume” folder contains configuration files, cached resources, and temporary data that the game uses to launch quickly and apply personal settings. Corruption in these files can cause an infinite loading screen. By renaming this folder, you force the game to create a fresh set of default configurations on the next launch. Warning: Game progress is stored on the server, but local preferences (graphics settings, keybindings) may reset. Always keep a backup before renaming or deleting this folder. To restore: If this does not work, delete the new folder and rename your backup back to Umamusume.
3. Install Windows Media Feature Pack (For Windows N Editions)
The Media Feature Pack provides essential video and audio components required for games like Umamusume to run. Without it, the game may fail to initialize or freeze at startup. Warning: Installing optional features requires a system restart. Save your work before proceeding.
4. Repair or Verify Game Files
If files are missing or corrupted, repairing the game can restore them to their original state. This prevents loading errors caused by incomplete or damaged files. Warning: This process may take several minutes and use significant bandwidth if large files need redownloading. For DMM Launcher: For Steam Users: If none of the above solutions resolve the issue:
Contact DMM Support: Visit the official support page and provide details about your system and issue.Reinstall on a different drive: If you have another storage drive, a clean install there may resolve stubborn issues.
