Errors usually occur when the servers and the device are out of sync. An example would be if something has been updated on the server, but the phone is still looking into its local storage (cache). These types of errors with the Google Play Store are easily fixable. Before moving on with solutions, ensure that your system has enough free space. Also, restart the device to see if it resolves the problem. Moreover, ensure that you have a working internet connection. Additionally, make sure you are using the updated versions of Google Play Store and Google Play Services. In this guide, I will down a few methods for fixing this issue:
Method 1: Reset Apps.
Test if it works; if not, proceed to Method 2.
Method 2: Enable Downloads
Test if Google Play works; if not, proceed to Method 3.
Method 3: Reset the Google Play Store.
One of the methods mentioned above should fix this Google Play problem for you. If none of them work, then a reset to factory defaults is needed. Make sure you back up your data to Google by syncing. If you are still experiencing the issue even after resetting the device to factory defaults, then have your device inspected at an authorized hardware repair shop.
