The error is often due to server issues or temporary outages but can also be caused by poor network conditions, firewall restrictions, or corrupted game files. Running the game through platforms like Steam can also interfere with Uplay’s syncing. In this article, we will discuss several ways to solve this error.
1. Reinitialize the Online Status of the Uplay Client
If Uplay has sync issues, resetting its online status can help reconnect to Ubisoft’s servers. By going offline and then back online, Uplay refreshes its network settings and clears small glitches. This forces a new connection attempt and can fix minor disruptions from short server downtimes or connectivity problems, restoring normal syncing.
2. Close Uplay-Related Processes through the Task Manager
Sometimes, background Uplay processes can cause sync issues. Ending these processes in Task Manager forces Uplay to restart, fixing temporary problems. This reset helps Uplay reconnect to Ubisoft servers and often resolves minor sync glitches.
3. Allow Uplay in the Firewall
Firewall settings can block Uplay from connecting to Ubisoft’s servers, causing sync issues. Allowing Uplay through the firewall ensures data can move freely between your system and Ubisoft servers. This step removes firewall blocks, letting Uplay exchange achievement data without problems. It helps when security settings wrongly flag Uplay traffic as suspicious, leading to sync failures.
4. Remove Uplay-Related Entries from the Hosts File
Sometimes, Uplay connection issues are due to incorrect entries in the hosts file, which can block access to Ubisoft’s servers. Removing these entries clears the path for Uplay to sync achievements. Always back up the hosts file before changing it.
5. Restart Your Router and Change the USB Router Port
A temporary glitch with your router or a problem with the USB port may be the issue. Restarting the router and using a different USB port might solve it.
6. Verify the Integrity of Game Files
Corrupt game files can cause issues. Verifying the integrity of game files ensures they match the Uplay server’s versions, replacing any missing/corrupt files.
7. Reinstall the Uplay Client
If none of the solutions work, your Uplay client installation might be corrupted. Uninstalling and reinstalling the Uplay client could resolve the issue. Don’t worry about data or achievements linked to your Uplay account, as they will be available once you sign in again.
