The most common cause is a conflict between third-party antivirus software and the program’s anti-cheat or memory tools. Other possible reasons include damaged system files, old drivers, or broken game files. Now that you know the causes, let’s discuss the solutions.
1. Run SFC and DISM Scans
Corrupted system files can quietly cause important features to stop working. Running this scan helps find and fix those damaged files by replacing them with healthy versions from the Windows cache or online. This process helps your applications work correctly again.
2. Allow the App to Communicate Through Windows Firewall
Blocked network access can stop an app from loading important online parts. By updating your firewall settings, you allow the program to send and receive data freely. This helps prevent crashes caused by network restrictions.
3. Enable Low Resolution
Display issues or crashes when opening the app can happen if your screen settings are not compatible. Reducing the screen resolution makes your system use simpler display modes. This helps avoid problems with high-DPI settings or graphic features that your system may not support.
4. Run the Program Compatibility Troubleshooter
Older applications or games may not work correctly on newer versions of Windows, causing errors. This tool automatically finds and adjusts settings such as display options, permissions, and compatibility modes to help these programs run more smoothly.
5. Run the Windows Update Troubleshooter
Unexpected application errors often occur after incomplete or failed system updates. This troubleshooter scans for any update problems or interruptions and fixes them. By restoring normal update functionality, it can also resolve related issues that may be affecting your applications.
6. Reinstall the Game
Sometimes, serious installation problems or damaged game files cannot be fixed by updating or checking the files alone. Reinstalling the game replaces all files with fresh ones and sets them up correctly, removing hidden problems that might be causing the game to crash.
7. Perform a System Restore
Unexpected behavior after recent software changes or updates can point to problems within the system. This step restores your system to an earlier, stable state, undoing recent changes that may have caused the issue, without affecting your personal files.
8. Perform a Clean Boot
Background services from other software can sometimes silently affect how programs start or use computer resources. Doing a clean boot turns off unnecessary services, making it easier to find out which program is causing the problem.
Identifying the Problem in Clean Boot
Run your game. If it launches without error, follow these steps to identify the interfering software:
First Case: If the error does not occur, one of the unchecked services is causing the problem. To narrow it down, disable only the upper-half services and enable the lower half, then restart. If the error returns, disable several services at a time until you find the one responsible. Second Case: If the error still appears, one of the checked services is likely the issue. Continue disabling a few services at a time and restarting your computer to identify which one is at fault. After isolating the problematic service, you can leave it disabled or seek support from its manufacturer. If no service is responsible, move to the next step. First case: If the error does not reappear, then one of the programs you left disabled was the cause. To confirm, disable the upper half and enable the lower half, restarting each time. Continue this process to pinpoint the problematic software. Second case: If the error reoccurs, progressively disable a few programs at a time and restart until the issue no longer appears. Once you have identified the conflicting program or service, consider reaching out to its developer for a solution, or continue running your system with it disabled. If neither a service nor a startup program was causing the problem, a Microsoft service could be responsible. Review the Windows recovery options for further assistance.
Restart Your Computer in Normal Mode After a Clean Boot
To return your computer to its normal startup state after troubleshooting, follow these instructions:
If you continue to experience issues, contact Microsoft support or share your question on the Microsoft forum. Moderators and developers can provide additional solutions tailored to your specific situation.
