This simply means that the Windows update utility has detected an update for your graphics driver from its server, which ended up replacing the compatible AMD graphics driver. AMD Radeon Software needs to communicate with the compatible driver to do various tasks, such as providing access to the latest features, performance reports, driver updates, and more. According to the reports, the screen automatically goes black and starts flickering when users encounter this error message. Thus, it is essential to fix this problem as it is related to the graphics driver.
1. Roll back the graphics driver
The simple and basic solution to this issue is to roll back the AMD graphics driver. It is recommended to start troubleshooting by rolling back the graphics driver. When you update the driver, Windows automatically backs up the old driver, which can be installed later if the user experiences issues with the latest driver. Since Windows has automatically updated the graphics driver, the Roll Back Driver option will be available. To roll back the AMD graphics driver, follow the steps:
2. Download the AMD graphics driver
Since the Windows update has replaced the AMD graphics driver with the incompatible one, you can try downloading the compatible AMD driver from the official site, which could fix this error. To do so, follow the steps:
3. Use DDU to reinstall the graphics driver
If the error still persists, then you need to reinstall the graphics driver completely from the system. This can be achieved by using the Display Driver Uninstaller (DDU) application. DDU allows users to remove the drivers with their associated registry files, which ensures a clean uninstallation without any file leftover behind. To use the DDU to reinstall the drivers, follow the steps:
4. Disable Windows MPO
Windows Multiplane Overlay is a part of the display driver, and it is designed to reduce the CPU and GPU load. When this feature was introduced to Radeon Setup Tool, it started causing this error along with several problems, such as flicker or stutter. Therefore, try disabling the MPO feature by following the instructions.
5. Perform a System Restore
If you are familiar with the System Restore utility, you may have created a restore point that can be used to revert to the previous version of Windows that did not have this issue. System Restore is a utility that saves the system files, drivers, and registry files into a restore point so if anything unusual happens, the user can use the System Restore utility to fix the issues. To perform a system restore point, follow the steps: That’s it! this will fix your issue. However, if certain settings are not configured correctly you can face this issue again if Windows update replaces the driver. To prevent it from happening again, you have to follow the following method:
Prevent Windows Update from automatically installing the drivers
In this method, we will tell Windows not to update the drivers from it’s database. Follow the steps:
6.1 Disable driver updates through Group Policy Editor
6.2 Disable driver updates through Registry Editor
In case you want to enable the Windows to update drivers from it’s database again, simply follow the steps mentioned above but this time put Value data to ‘1’ instead of ‘0’.
