So, before proceeding with the solutions mentioned down below it’s best to check if YouTube’s servers are up and running. To do this, visit site such as DownDetector. This should give you a better idea if it’s just you facing this issue or everyone else.
How to Fix ‘Sorry, Something Went Wrong’ Error in YouTube?
Once you have confirmed that YouTube servers are in fact up and running stably for everyone else, you can proceed with the methods down below. However, if the servers are down it’s recommended that you don’t do anything and wait patiently till the servers are available again.
Solution 1. Use another variation of YouTube’s URL
Before diving into more technical solutions, check if logging out of YouTube, opening the following URLs one by one (using a browser, either PC or mobile/TV), and logging into YouTube solves the issue for you:
Solution 2. Edit the Related Settings of Your Device
You may encounter the something went wrong message while using YouTube if the different device-related settings (like Developer Mode, network settings, etc.) are not properly configured or corrupt. Follow the solutions down below:
Reset Network Settings of Your Device
Solutions for the Mobile/TV/Console YouTube App
Your YouTube app might keep saying something went wrong tap to retry because of many things like corrupt YouTube app cache/data, or corrupt installation of YouTube application. You can try the undermentioned solutions to solve the YouTube issue.
Solution 1. Use the Phone’s Browser
Solution 2. Clear the Cache and Data of the YouTube App
Solution 3. Reinstall the YouTube App
In the case of a console (like Xbox) or a TV (like Apple TV), when signing into YouTube after reinstallation, choose Sign in With Activation Code on Browser or Using My Phone (the activation code from your device). Also, check your mobile phone (linked to the same Google account as YouTube) for any notification asking for linking the accounts, if so, allow it to check if that solves the problem. If Using My Phone option is not shown, then use Other Options, select Sign in On Phone or Computer, and open YouTube.com/activate to check if that solves the issue.
Solutions for Windows / Chrome YouTube
There can be many browser-related settings like adblocker extensions (on a PC) that can cause YouTube to show somethings went wrong. You can try the following solutions to check if the issue was related to the browser. But before proceeding, check if you can open YouTube in another browser without any issue.
Solution 1. Update the Browser to the Latest Built
Solution 2. Allow All Cookies on the Browser
Solution 3. Disable Hardware Acceleration of the Browser
Solution 4. Use the Incognito or InPrivate Mode of the Browser
Solution 5. Disable Browser Extensions
If YouTube is working fine in Incognito or InPrivate mode, then most probably a browser extension is causing the issue. Adblock and NoScript extensions are reported by users to create the YouTube issue.
Solution 6. Delete the Browser’s Cache and Data
Solution 7. Reset the Browser to the Defaults
Solution 8. Reinstall the Chrome Browser
Solution 9. Disable or Uninstall Antivirus of Your System
YouTube might show something went wrong if the antivirus of your system (Kaspersky is reported to cause the issue at hand) is hindering the operation of YouTube and disabling or uninstalling the antivirus may solve the YouTube problem. Warning: Proceed at your own risk and with extreme care as uninstalling or disabling the antivirus of your system may expose your data/system to threats like viruses, trojans, etc. If the issue persists, then you may have to reset the device (Xbox, etc.) to the factory defaults to solve the YouTube issue.
