The primary cause of this issue is that the user’s account is not a member of the “Remote Desktop Users” group, which is required for remote desktop access. Additionally, other potential causes include restrictive Group Policy settings or insufficient user rights assignments in the local security policy. To resolve the error, try the following solutions using an administrator account:
1. Create a New Security Group
Creating a new security group and assigning it the necessary permissions for logging on through Remote Desktop Services ensures that only authorized users within this group can remotely connect to the system. By adding users to this group, you authorize them to establish a Remote Desktop connection, thus resolving the issue for those who were previously denied due to insufficient rights.
2. Grant Access to Your User Account
Including your account in the Remote Desktop Users group grants it the necessary permissions to initiate a remote session. This is a crucial step as it transitions your user status from unauthorized to authorized for remote login, effectively overcoming the access barrier that was causing the problem.
3. Check Remote Desktop Service Log On User
This service must operate under a user account with proper network permissions to manage remote connection requests effectively. If configured incorrectly, it will lack authority, causing your attempt to remotely access the system to fail. By modifying the service logon to a suitable network-permitted account, you can resolve this problem and allow users to connect via remote desktop.
