Not receiving the code while trying to log in to your account can happen, and although it might seem like a big deal, it is normal and can happen to anyone. This could merely be due to you entering the wrong email address, a wrong phone number or the code just being sent to the spam folder of your email.
Why are you not receiving the 2FA code?
This could be a simple mistake and can happen more often than not. But this could also be something that is out of your control, like glitches and bugs in the Discord app or Discord’s servers being down, causing this issue to occur. Before we dive into the solutions, it is essential to understand the problem. These are the reasons this issue can happen:
How Do I Fix not receiving the 2FA Code?
Double check the number you are providing and make sure it is correctly written and is not a Landline, burner, Or VoIP Phone Number. And if you are using an email to create an account, make sure you are typing the email correctly. But if you are sure that the information you provided when making the account is correct and yet you are still not getting the 2FA code, it will require some more troubleshooting. Follow the fixes listed below as explained, and hopefully you will receive the code.
1. Check your internet connection
After doing this, if Windows detects a problem with your Internet, it is recommended to hard reset your WiFi router. And even if that does not fix your issue and you think there’s still a problem with your Internet connection, you should get in contact with your ISP.
2. Check Spam Folder/Blocked messages
2.1 Spam Folder
2.2 Blocked messages
3. Use a Backup code
4. Check Discord’s Servers
5. Logout from the accounts and try again
6. Update the Discord app
6.1 For Phone
6.2 For Windows/Mac
If the updates are still not installing for some reason, or if Discord is not starting up, you will need to reinstall Discord.
7. Using Another Device
Just use another device to log in to the Discord account. If it works, this will indicate a problem with your previous device, which could be due to a faulty Operating System or a glitched Discord app. In that case, we recommend that you factory reset that device and reinstall the Discord app.
Still not Solved?
If your issue still persists, the only solution now is to contact Discord itself. You can do this by contacting their Support team and providing them with the information they ask for regarding your issue. To do this, head to their support site and select Submit a request. They will get back to you in a business day or two, depending on the volume of requests they are handling. Make sure to tell them about the troubleshooting steps you took, and then they can guide you better.
