Analyzing these setup logs, we noticed that this issue can also occur if Discord doesn’t have permissions to access and write to the deployment location. We will provide troubleshooting methods to help you successfully reinstall Discord on your computer.
Solution 1. Install Discord PTB
Discord PTB (Public Test Build) is a separate version of the Discord client that runs independently. Discord PTB has its own data files and does not detect existing Discord files. So, If you are facing issues installing the normal Discord client, you can install the PTB version instead. Here are the steps to do it: If you don’t want to install Discord PTB, you can proceed with the troubleshooting below.
Solution 2. Use the Discord Clean-Up Tool
If Discord is uninstalled from your computer, it’s possible that there are still some remaining files in your Registry/Windows. Using the Cleanup tool will delete all the residue files automatically so you don’t have to face any hassle. Follow these steps:
Solution 3. Grant Discord permissions
If the problem persists, make sure that Discord has the necessary permissions to access and write to the deployment location. Here are the steps to grant Discord permissions:
Solution 4. Install Microsoft .NET Framework
Discord requires Microsoft .NET Framework to be installed on your computer in order to run properly. If it is not installed, it can cause the “Installation has failed” error. You can simply follow the steps mentioned below to install Microsoft.NET Framework.
Solution 5. Disable Antivirus Software Temporarily
Your antivirus software can interfere with the installation process and cause the “Installation has failed” error. To resolve this, you can try disabling your antivirus software temporarily while installing Discord. Make sure to re-enable it once the installation is complete. To disable antivirus follow the steps mentioned here.
Solution 6. Install in Safe Mode with Networking
Certain programs or services running on your computer can interfere with the installation process. To resolve this, you can try installing Discord in Safe Mode with Networking. This will start your computer with a minimal set of drivers and services, and can help identify and troubleshoot any potential conflicts that may be causing the error.
Conclusion
By following these solutions, you should be able to resolve the “Installation has failed” error and successfully reinstall Discord on your computer. If the problem persists, you should try contact Discord by creating a ticket on their support page.
