The most common reason is that the app is not allowed to use storage on Android devices. Other possible reasons include a damaged cache, an outdated app version, or issues with your SD card. Now that we know the likely causes, let’s go through steps that have helped many users fix this issue. You can use an online website monitor to see if the service is currently unavailable.
2. Connect to a Stable Internet Connection
Frequent disconnections or a weak internet signal can quietly break the connection between the app and its servers, causing downloads to stop before they finish. Switching to a more stable internet connection helps keep the data stream steady, so your files can download fully without stopping or getting damaged. First, make sure your internet connection is working. You can check this by connecting another device, like your phone, to the same network and using some apps or browsing to be sure it’s online. Restarting your router can also help. If your internet connection was unstable, this should resolve the issue. Sometimes the app gets out of sync with your account, especially after an update, if you’ve logged out, or if you haven’t used it for a while. Signing in again helps refresh your account, restores access to your content, and fixes any problems with your session that could stop downloads from working.
4. Clear App Cache
Cache files are bits of temporary data that an app saves to help it run faster the next time you use it. However, if these files become corrupt—which can happen if too much data builds up—they can cause the app to malfunction. If you use an SD card for storage, make sure it isn’t full, or try replacing or reformatting the card if you continue to have problems downloading songs. Uninstall the app from your device, then reinstall it from your app store. Hopefully, this will fix the issue for good.
