To fix this issue, follow the different solutions down below.
Solution 1. Delete Steam cache
Since we know the main cause of this error, we will start troubleshooting by clearing the Steam cache data. The application creates cache data to reduce the loading time. When the application stores the data in the cache files, it does not need to request from the server as it can fetch the data from the cache files, which saves a lot of time. This plays a significant role in providing good UX (User Experience). Therefore, if the Steam cache files are corrupted, Steam won’t let you sign in due to the error code e20, which says, “There was a problem communicating with Steam. Please try again later.” Thus, you can try clearing the Steam cache files. This will force Steam to request data from the server and create new cache files to save the requested data. To clear the Steam cache, follow the steps:
Solution 2. Launch Steam with No Cache
This error often occurs due to a problem with the cache files, we can try launching Steam with no cache. To configure Steam to launch with no cache, you will have to add a launch parameter, which will execute before Steam loads the configuration files. To add a launch parameter, follow the steps:
3. Clear Temporary Files
Temporary files are created to store the information for the short term. Almost every application creates temporary files that can be used to complete several operations. It is possible that your Steam temporary files are corrupted, causing this error. Since temporary files are not intended to complete long-term tasks, we can safely try deleting them to ensure whether they are encountering the error or not. To clear the temporary files, follow the steps:
4. Use VPN to login into your Steam account
Your internet connection might be struggling to contact the Steam login servers due to a routing problem by your ISP (Internet Service Provider). If that’s the case, then you can connect the VPN (Virtual Private Network), which will allow you to change the route of your internet connection to the Steam login servers. If you can log in to Steam through the VPN, we recommend you contact the ISP to describe your problem. If this is not possible for some reason, you can wait till the error automatically gets fixed. You can visit our article on The Best VPN For Streaming and Gaming in 2023 to install the best VPN to ensure whether it is a routing problem or not.
5. Use the hotspot
You can also use your mobile data or any other Wi-Fi network to ensure whether it is a routing problem or not. To connect to the hotspot, simply turn on the other Wi-Fi network or mobile data, then go to the hotspot settings and turn on the portable hotspot. Then connect your laptop or computer to the hotspot. However, if you don’t have a Wi-Fi adapter on your PC, take a USB cable and connect it to your computer and mobile. Then, go to the hotspot settings and turn on the USB tethering option.
6. Reinstall Steam
Throughout this guide, we have mentioned all the possible solutions that could fix the e20 error. However, if you want to try more solutions before reinstalling Steam, visit Sign-in Error Code E84. Reinstalling Steam will remove all the corrupted files, which might fix this error. To do so, follow the steps: Lastly, if the issue persists, try contacting Steam support because they will better check your system and suggest you a solution according to the root cause of your issue.
