Other possible solution include:
Outdated iOS: If your iPhone’s iOS isn’t updated with the latest patches from Apple, this might lead to compatibility issues with iCloud, causing the high-quality versions of photos or videos to be inaccessible.Optimize iPhone Storage: If your iPhone is set to store lower-quality images on the device and keep the higher-quality ones in iCloud to save space, an error can occur when it fails to load the better version from iCloud in real-time.Camera Configuration: Incorrect camera settings, such as the ‘Record Video’ quality option, may prevent the necessary video codecs from loading, resulting in an error when opening a video.Corrupt iOS: If the phone’s operating system is corrupt, it can cause multimedia modules to malfunction when launching photos or videos, leading to errors.
1. Add or Remove the Problematic Video to Favourites
A minor glitch within the iPhone’s multimedia functions can sometimes prevent videos from playing. Adding (or removing) the affected video to (from) favourites can potentially resolve the error. Before attempting this, make sure there is sufficient space on iCloud; if not, free up some space by either purchasing an iCloud subscription or deleting older data.
2. Perform a Hard Restart of the iPhone
A temporary technical issue in the iPhone’s internals can lead to the high-quality loading error. A hard restart might help. First, make sure the device isn’t in Low Power Mode, which could impair syncing with iCloud.
3. Update iOS to the Latest Version
By updating iOS to the latest version, you are making sure that your iPhone has the most recent bug fixes and compatibility updates from Apple. This can resolve the error by resolving any underlying software issues that may be causing the problem with fetching media in higher resolution or quality. If the problem persists, make sure the iCloud account is not locked by logging in via a web browser.
4. Disable and Re-Enable iCloud Photo Sync
Communication issues between the iPhone and iCloud might result in the error as the file might not be retrievable in real time. Disabling and re-enabling the photo sync could help.
5. Edit the Video Within the Photos App
Sometimes, a glitch in the multimedia modules might prevent videos from playing correctly. Editing the video before viewing might clear the error.
6. Manually Backup the iPhone via iCloud
A glitch in the communication between the iPhone and iCloud may cause the photo/video loading error. This process can potentially resolve the high-quality loading error by allowing the iPhone to sync properly with iCloud, resolving any issues related to retrieving high-quality photos or videos in real-time.
7. Change iCloud Storage Mode to Download and Keep Originals
Sometimes to conserve storage, iPhones are configured to retain lower-quality photos/videos locally, with the better versions on iCloud. This could cause the error when real-time retrieval doesn’t succeed. Switching to Download and Keep Originals might solve the problem by syncing the original files back to the device.
8. Disable ‘View Full HDR’ in the Photos App
By disabling the View Full HDR option in the Photos app, you are adjusting the settings related to the High Dynamic Range (HDR) feature. This can potentially resolve the error by preventing the iPhone from struggling to process images with full HDR, which may have been causing the high-quality loading issue.
9. Disable Cellular Data in Photos
One way to potentially resolve the issue is by disabling cellular data usage for the Photos app. By doing so, you make sure that the device prioritizes using Wi-Fi for accessing and downloading photos and videos, preventing potential errors that may occur when trying to load higher-quality media over cellular data.
10. Edit the Camera Settings of the iPhone
Adjusting the camera settings of the iPhone, such as choosing a more compatible format and toggling off certain features like Smart HDR, can resolve the high-quality loading error. These adjustments help fix potential codec compatibility issues and processing glitches, allowing for smoother playback of photos and videos.
11. Reset the iPhone to Factory Defaults
This can clear out any underlying software glitches or corruption that may be causing the problem, basically giving the iPhone a fresh start. However, it’s important to note that performing a factory reset will erase all data on the device, so it should only be done as a last option and after backing up essential data.
