How To Fix Login Error Occurred In Honkai Star Rail

Adblocker or VPN applications such as Adguard are known to interfere with the login process of Honkai Star Rail. Additionally, if your network connection is unstable, you may also encounter login errors. Therefore, ensure that your connection is stable before proceeding with the following methods. You can check your internet speed on speedtest.net. Before attempting the solutions, you can try a quick fix. First, log in to a different server, such as the Asia server, then log out and log back into the server displaying the error message.”

1. Restart Your Device

The first solution we always recommend is to restart the device. Restarting the device restarts the network services and reloads the data from RAM, which often helps fix temporary errors. Many affected users have reported and confirmed that restarting the device actually fixes login errors in Honkai Star Rail. Therefore, you should try restarting your device before attempting other methods

2. Restart Your Router or Modem

After restarting the device, you should also restart your router. Restarting the router disconnects the Wi-Fi from other devices and clears the cache, which is also known as short-term memory, to ensure smooth operation of the device. Therefore, we recommend that you restart your router as well.

3. Run Honkai Star Rail as an administrator

Running an application with an administrator privileges allows it to access all the required redistributable files and helps prevent firewall interference. If you haven’t already, try running Honkai Star Rail as an administrator by following these steps:

4. Disable Adblocker, Adguard, or VPN

If you are using any VPN, adblocker application, or adblocker VPN, such as AdGuard, then you need to disable them because they interfere with login requests. This interference might prevent the game from sending the login information to the server, resulting in login errors. The same applies to VPN (Virtual Private Network), which can delay the login process due to slow speed or other reasons, leading to login errors. Hence, if you are using any kind of adblocker, AdGuard application, or VPN, try to disable them and see if the error persists or not. Alternatively, you can add a custom rule in AdGuard if you don’t want to disable it.

9. Add Custom Rule in Adguard DNS (For Premium Adguard users)

If you don’t want to disable Adguard, you can add a custom filter that will allow you to disable the domain hoyoverse.com, which is an Honkai Star Rail domain. Adguard allows users to add a custom filter for a specific domain to block ads. Since Adguard interferes with Honkai Star Rail, we can try blocking the Honkai Star Rail domain, which might prevent the interference of Adguard in Honkai Star Rail and fix this login error. To do this, copy the following line and add a custom rule in your Adguard. For more info, visit ‘How to Create Your Own Ad Filters‘.

5. Change DNS to Google DNS

If your default DNS is slow or you are using an adblocker’s DNS address, try switching to a Google DNS server. DNS, or Domain Name System, is used to convert domain names into IP addresses. If your DNS is not working properly, you should try Google DNS because it is fast, secure, and more reliable, especially for gaming. Follow the steps specific to your device to switch to Google DNS.

5.1 Windows

5.2 Android

5.3 iOS

7. Disable IPv6 Protocol

IPv6 is the latest version of Internet Protocol and is a successor to IPv4. IPv6 allows devices to connect over the internet using IP addresses. The main difference between IPv4 and IPv6 is that IPv6 provides a large address space up to 128-bit, allowing for significantly more unique addresses. However, using IPv6 can cause problems while playing games, as it is still new and incompatible with certain games. If you are using IPv6, try disabling it and switching to IPv4.

8. Use Mobile Data or any other network

It is possible that there is a problem with your internet connection from the backend, such as the routes might be changed by your ISP (Internet Service Provider), preventing the login requests from reaching the server. When an application sends a request to the server, it travels through different destinations called routes, which might be changed by your ISP. So, to ensure whether it is a connection problem or not, try using mobile data or any Wi-Fi through the hotspot.

8.1 Connect Hotspot through Wi-Fi adapter

8.2 Connect Hotspot through USB

If you are able to resolve login errors using a mobile data hotspot or another network, it is advisable to contact your ISP and inform them about the issue you are experiencing.

9. Use Virtual Private Network (VPN)

You can also use a VPN (Virtual Private Network) to connect to the game server. VPN allows users to hide their information, such as IP Address, location, etc. When it comes to gaming, VPN changes the route, which can help fix the error if there is a routing issue caused by the ISP. There are many VPNs available, and you can select one of the recommended VPNs from the article “The Best VPN For Streaming and Gaming in 2023”.

10. Reset Your Network settings

Resetting the network settings will allow you to reinstall network adapters and reset all the settings to their default values, including DNS settings. If none of the methods has worked, you can try resetting the network settings using the following steps according to your device.