Before you start troubleshooting, check the game’s server status. If the servers are undergoing maintenance or experiencing downtime, these fixes will not work. Once you confirm the servers are operational, follow the steps below to resolve the login error.
Before You Begin
Perform these quick checks first, as they often resolve temporary login issues:
Restart your router and PC to clear temporary network glitches.Run Steam as Administrator to avoid permission conflicts.Flush your DNS cache by opening Command Prompt and typing: ipconfig /flushdns.Check your firewall or antivirus and temporarily disable them to see if they’re blocking Fragpunk. (Re-enable them after testing.)
1. Disable Advanced Security Features (For Eero Routers Only)
If you use an Eero router (or any router with similar advanced security features), these settings may block the game’s authentication traffic. Features like malicious site filters, threat detection systems, and auto-blockers can prevent Fragpunk from establishing a stable connection. Temporarily disabling these features can help determine whether they’re causing the login issue.
2. Use a VPN (For Region-Based Restrictions)
If the error is related to region-based restrictions or ISP-level blocks, using a VPN (Virtual Private Network) can help by routing your connection through another location, making it seem like you’re accessing the game from a different region.
3. Whitelist Fragpunk in Firewall & Antivirus
Sometimes, Windows Firewall or third-party antivirus software can block Fragpunk from accessing the internet. Adding the game as an exception can help.
4. Verify and Repair Game Files
Corrupted or missing game files can cause login failures. Steam allows you to verify and replace these files with official versions.
5. Update Network Drivers
Outdated or corrupted network drivers can cause connectivity issues. Updating them improves network stability and connection speed. If none of the above steps work, reinstalling the game can eliminate deeply corrupted files or misconfigurations that prevent successful login. Make sure to back up any personal data (e.g., screenshots or configuration files) before uninstalling.
